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Old 18-07-2016, 17:25
big brother 9
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Join Date: Dec 2007
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Hi I have had this app for about 2 years now and recently upgraded my phone. ( well 4 months ago ) since then I haven't had 1 reward. It still shows my credit of 0.49p but nothing since that.
I had previously answered around £18 worth of reward surveys. Anyone else had this problem and how do you rectify it? Cheers
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Old 19-07-2016, 11:25
Stuart_h
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Join Date: Jul 2005
Posts: 3,474
Hi I have had this app for about 2 years now and recently upgraded my phone. ( well 4 months ago ) since then I haven't had 1 reward. It still shows my credit of 0.49p but nothing since that.
I had previously answered around £18 worth of reward surveys. Anyone else had this problem and how do you rectify it? Cheers
Have you definitely clicked on the app and signed back in ?
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Old 19-07-2016, 11:56
AxeVictim
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Join Date: Jul 2001
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I had this too nothing for months,then i changed phones reinstalled the app and getting 2-3 a day now.Try uninstalling the app then reinstall.It helps if you have location enabled as it will send you surveys from any shops you have visited.
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Old 19-07-2016, 19:30
big brother 9
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Join Date: Dec 2007
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Have you definitely clicked on the app and signed back in ?
Absolutey have mate yeah. It shows me my history of what I've spent and earned and shows me my current balance of 0.49p
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Old 19-07-2016, 21:59
Shiplu
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Join Date: Nov 2001
Location: Bolton University
Posts: 278
the credit you earn from each survey has an expiry period. I can't remember how long and where i saw it.

edit:
its 1 year
https://support.google.com/consumers.../6322284?hl=en
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