DS Forums

 
 

Samsung Smart TVs (2016) don't remember Freesat EPG settings


Reply
Thread Tools Search this Thread
Old 18-07-2016, 22:04
hazzamon
Forum Member
 
Join Date: Jul 2003
Location: Wales
Posts: 369

I've recently purchased a Samsung UE43KU6400 & UE49KU6470.
Both are plumbed in for Freesat - no Freeview until I fix the weather vane...err I mean aerial... . Anyway, I got the TVs set up with my Welsh postcode, which is recognised by the TVs and it pulls down the appropriate EPG.
However! More often than not, after being left in standby overnight, I'll turn either TV on in the morning to find it using the default London EPG. It'll remember that I was watching, for instance, BBC Wales HD, but now it'll be on 976 instead of 101.
A quick retune later - it remembers my post code! - and I'm back to normal; but annoying nonetheless.
Has anyone experienced this with the 2016 series Samsung TVs (or earlier)? Anyone know how to stop it happening, or could it be a firmware bug?
hazzamon is offline Follow this poster on Twitter   Reply With Quote
Please sign in or register to remove this advertisement.
Old 18-07-2016, 22:50
Winston_1
Forum Member
 
Join Date: Oct 2007
Posts: 5,007
I've recently purchased a Samsung UE43KU6400 & UE49KU6470.
Both are plumbed in for Freesat - no Freeview until I fix the weather vane...err I mean aerial... . Anyway, I got the TVs set up with my Welsh postcode, which is recognised by the TVs and it pulls down the appropriate EPG.
However! More often than not, after being left in standby overnight, I'll turn either TV on in the morning to find it using the default London EPG. It'll remember that I was watching, for instance, BBC Wales HD, but now it'll be on 976 instead of 101.
A quick retune later - it remembers my post code! - and I'm back to normal; but annoying nonetheless.
Has anyone experienced this with the 2016 series Samsung TVs (or earlier)? Anyone know how to stop it happening, or could it be a firmware bug?
Have you spoken to the dealer you bought it from? Your contract is with him and he is responsible for the items he sells.
Winston_1 is offline   Reply With Quote
Old 19-07-2016, 11:19
AlanO
Forum Member
 
Join Date: Mar 2004
Posts: 1,901
Have you spoken to the dealer you bought it from? Your contract is with him and he is responsible for the items he sells.
Whilst factually correct, that's not the most helpful or proactive of answers (rolls eyes).

To the OP - take a look at the menu settings and see if there's something like an 'auto-update' for channels and try disabling that.

I've got a Panasonic tv (no, Winston, I don't care that it can't receive ROI or European channels, because living slap bang in the middle of the country means they're irrelevant) which when first set up had an 'auto channel update' setting active - and for some reason meant it needed re-tuning on virtually a daily basis. Disabling that seems to have addressed the problem.
AlanO is offline   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT. The time now is 22:16.