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S7 Edge Three update


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Old 01-08-2016, 20:27
Pucky
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Join Date: Mar 2010
Location: Nottingham
Posts: 1,950

I got a notification today that my S7 Edge needed a firmware update, I started it when I got home and it's just been sitting on the white Three splash screen for over an hour now. I've never had that happen before now on an update.

Anyone else on Three that's had this update and is this normal? I know updates can take time but this is not anything I've experienced before, and I've had Android phones for years.

It's doing the update OTA and is plugged in and charging while updating - I always ensure my phone is charging while updating just in case.

Help please!!
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Old 01-08-2016, 22:51
Synthetic42
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Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
Sounds like it's got stuck, if you hold the power and home buttons for 5-10 seconds it should reboot
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