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Warm weather affecting Broadband


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Old 13-08-2016, 11:26
peter_sharp1uk
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I might be going crazy but for over a month my broadband keeps cutting off and it seems to be suspiciously when the weather is warm as then connection comes back early in the morning and usually cuts off around lunchtime until the ground has cooled down again. Has anyone else had these issues?
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Old 13-08-2016, 15:02
Caxton
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I cannot say I have noticed anything unusual in my connection
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Old 13-08-2016, 15:38
chrisjr
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It is certainly possible for weather to affect your phone line. It is more common for rain to get into a joint or damaged cable and cause problems which disappear when it dries out. But there is no reason why heat could not also affect a dodgy joint somewhere.

Getting it sorted may be another matter however. All you can do is report it to your ISP, presumably BT as we are in the BT forum? When it happens check a corded phone plugged into the line as well. If you get noise on that then you may be able to adopt a two pronged approach and report both phone and broadband as faulty and hope that one or the other gets a response and gets the line fixed.
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Old 13-08-2016, 19:52
d'@ve
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Yes, warm weather or no, it's a fault and should be reported to your ISP. If its intermittent and continues you may need to badger your ISP again and again and again as if it's an Openreach responsibility, the ISP will be reluctant to escalate it to them - perhaps because as it costs them real money.

It took me 4 months a few years ago to get Sky to escalate an intermittent (albeit daily) connection fault to Openreach - and that finally fixed it (it was a faulty piece of exchange equipment).
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Old 13-08-2016, 22:26
Steffan_Leach
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I doubt it's the heat causing the problem. It's been a crap summer at least where I've been anyway, temp no higher than mid-teens and some wind and rain most days. Have you considered the fact that more people are likely to use the internet during the day rather than first thing in the morning or last thing at night. Just a guess..
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Old 15-08-2016, 20:18
kevin88
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Well what i personally find is that my ADSL connection slows down a bit in warmer weather I put this down to the copper cabling expanding in the heat not that we get much warm days in NI.
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Old 16-08-2016, 21:41
fmradiotuner1
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Location: TheEssexSunshineCoast Clacton
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not sure what happened to my infinity 2 I had
74.61 down and 18.50 up ping 9.
now since Wednesday my hub 5 been keep getting orange light and now its
down 2.81 up 11.80 ping 84.00

my stats

5. DSL uptime: 0 days, 11:11:35
6. Data rate: 19999 / 73912
7. Maximum data rate: 27454 / 52148
8. Noise margin: 14.9 / 0.5
9. Line attenuation: 15.9 / 15.1
10. Signal attenuation: 15.6 / 15.1
11. Data sent/received: 937.6 MB / 2.8 GB

though just spoke with BT chat and are going to look into this.
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Old 21-08-2016, 08:33
hoppy
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No problems with warm weather in Scotland, dont get any.
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