What are my rights?
I purchased a TV online - the TV was delivered and I plugged it in. Within minutes I decided that I didn't like the picture andI in fact would like the larger model; and unplugged the TV and put it back in the box to send back.
Contacted the online retailer and explained that I would like to return the TV within my cooling off period and pay the difference for a new larger model.
Was told that because it has been plugged in, the cost has depreciated and that I would owe money to the retailer
I'm beginning to wish I told the retailer that I hadn't plugged it in, let alone take it out of the box - but I'm too honest!
I purchased a TV online - the TV was delivered and I plugged it in. Within minutes I decided that I didn't like the picture andI in fact would like the larger model; and unplugged the TV and put it back in the box to send back.
Contacted the online retailer and explained that I would like to return the TV within my cooling off period and pay the difference for a new larger model.
Was told that because it has been plugged in, the cost has depreciated and that I would owe money to the retailer
I'm beginning to wish I told the retailer that I hadn't plugged it in, let alone take it out of the box - but I'm too honest!