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New EE Tarrifs Wednesday... |
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#26 |
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Forum Member
Join Date: Oct 2009
Location: Suffolk, East Anglia
Posts: 666
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Quote:
Is it true that the 16GB SIMO tariff goes up to £35 a month? When I bought mine I saw no indication that it would, although it is on my bill discounted as a "loyalty bonus"
Definitely not paying full price. EE won't get into a mess like it did like 3 customers getting 30 day rolling contracts with 'permanently' discounted "One Plans" for peanuts without having to commit for anything more than a month's notice. Of course it does also mean EE could force you onto one of their newer price plans should you wish to renew with loyalty discount but not likely to be the case anytime soon. |
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#27 |
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Join Date: Mar 2000
Location: This forum
Posts: 3,392
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Quote:
Apparently yes after 12 months.
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#28 |
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Join Date: Jul 2007
Posts: 3,993
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Quote:
Is it true that the 16GB SIMO tariff goes up to £35 a month? When I bought mine I saw no indication that it would, although it is on my bill discounted as a "loyalty bonus"
Definitely not paying full price. I presume there are different ways for the discount to be added and I had a bit more goodwill offered as they had screwed the account up first time I asked to change to the 16GB plan (the CSA activated a second line instead of changing the price plan on my existing sim). I was a bit Mr Angry at first on the 2nd call to sort the mess
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#29 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,018
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Quote:
Had been advised by EE that the price reverts to the higher price on month 13
Previous offers from EE (and now from Three), as well as BT, always make it clear that it's an introductory discount. EE did not with this. I was told over the phone on one connection, and in-store with the second, that it is continuous for as long as you stay on the plan. Obviously if I want more data, or more EU roaming data (as and when these new pay monthly plans appear on SIM only, which didn't happen today but clearly will in due course) then I'll have to change plan and accept whatever the cost is then. Mind new, now Three has made it clear you can up prices by giving just 30 days notice, perhaps we'll all get a letter after the minimum term to say it's going to revert to the higher price. Out of contract, we'd have to accept it or leave. Which I am pretty certain I would do. EE presumably isn't so willing to lose customers as Three was. Even £16.49/19.99 a month isn't a bad income, especially as I have to pay £3 a day until next July to get data roaming in the EU. |
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#30 |
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Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,368
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The discounts are open ended.
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#31 |
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Join Date: Jul 2002
Location: a land filled with trolls
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Quote:
The discounts are open ended.
Unless you travel an awful lot in Europe, I think the 16GB deal is exceptional value (or was given the deal ended last night). I'll be in Germany for three days at the end of the month and it's going to cost £9 for 1.5GB. Admittedly, Vodafone will give me 20GB for the same cost. But I'm paying £30 a month for that, and when my free Spotify runs out in two months, I'll be considering whether to keep the account at all. And if I renew, I'll get just 4GB a month albeit at no extra cost. |
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#32 |
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Join Date: Mar 2002
Location: In the future....
Posts: 11,259
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Quote:
Apparently yes after 12 months.
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#33 |
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Join Date: Jul 2004
Posts: 1,378
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It's BT now. At the end of any deal expect a whole load of confusing letters and emails, hours and hours on the phone, bailiff letters and having to eventually go to the CEO to get someone to sort it. I you sign up for anything with BT it WILL be a nightmare. Good luck.
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#34 |
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Join Date: Jul 2002
Location: a land filled with trolls
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Problem is no other network will be where EE is for some considerable time, if ever (assuming EE achieves 99% geographic coverage).
I remember Olaf Swantee saying he wanted 100% but holding back because nobody would believe it. Now it seems like it is going to happen. I am not convinced O2 or Vodafone will aim to match that, and don't think Three could afford it. It would need to use every single mast EE has, and not all sites are part of MBNL which would further cause problems. As has been the case for some time, EE is considered a premium network. Of course, that can be read as expensive, depending on your viewpoint. A bit like Apple I guess. BT would be wise to keep the EE brand. It took some time to take off, but now I think EE has become a very well-known and trusted brand. Orange and T-Mobile were great brands, but were left to die and are now pretty much forgotten. It makes perfect sense to keep BT and EE as separate brands. Now the cheap deal has ended on EE, it leaves it to existing BT customers to get a similar deal on BT Mobile instead - although I am not sure how BT plans to offer European roaming deals in the future. |
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#35 |
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Join Date: Aug 2014
Location: United Kingdom
Posts: 2,887
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Respectfully Jon, I still don't think many average consumers have any clue what EE is.
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#36 |
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Join Date: Jul 2002
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Respectfully Jon, I still don't think many average consumers have any clue what EE is.
Of course, I'm not saying people know EE is any better or worse than another network. However, advertising does work wonders. BMW and VW spent years telling people about high quality German engineering. EE has spent a lot of time saying it has the fastest network. I think people can understand the concept of fast Internet now they're online 24/7. I think all the big networks in the UK are well established. I am sure all know who O2 and Vodafone are, and most will know Three too. |
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#37 |
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Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
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Hey
Do current customers get moved to the new plans? |
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#38 |
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Forum Member
Join Date: Jun 2016
Posts: 403
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Quote:
Hey
Do current customers get moved to the new plans? I see they've axed their early upgrade EE Complete tariff now; I am currently with Vodafone but thinking of joining o2 as they offer 30GB/month and 12 months' early for the next handset BUT I enquired via Facebook and said they weren't sure if it's going to be kept on. |
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#39 |
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Forum Member
Join Date: Jul 2007
Posts: 3,993
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Quote:
It's BT now. At the end of any deal expect a whole load of confusing letters and emails, hours and hours on the phone, bailiff letters and having to eventually go to the CEO to get someone to sort it. I you sign up for anything with BT it WILL be a nightmare. Good luck.
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#40 |
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Join Date: Jan 2016
Posts: 73
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I can't understand what EE are doing with these new tarrifs if I'm honest. I do get the cheaper tarrifs as they are basically a budget option for those who don't use much data and aren't bothered about it being fast. It's true about 20 Mbps being possible on 3G (I've got 23 Mbps on Three's 3G before), but only when close to a mast. Those speeds on 4G are much more common even when the signal is weaker. What I don't understand though is why isn't this tariff available to all phone? For instance, the 5GB 4GEE plan is the cheapest plan for the Samsung Galaxy S7 at £40.99 a month and no up front cost. Why no cheaper EE Essentials plan I wonder.
The biggest disappointment for me is this 60 Mbps cap. Of course, 60 Mbps is more than enough for web browsing, video streaming and downloading, but I just don't get why you have to pay more to go above this, given the fast that it's only possible in LTE-A areas and maybe some empty Double Speed 4G masts if you are stood right next to it. The only thing it does is prevents people from getting amazing speed tests over 100 Mbps which, if I was running a mobile network, I'd want people to get for publicity reasons. That's all higher speeds are good for as you wouldn't notice otherwise. I wonder how many people will pay more and get less data just because they think it's what's needed? At home, I used to have 2-3 Mbps ADSL, then 38 Mbps fibre and now it's been upped to 52 Mbps by BT. It's amazingly fast! Dad could pay more and get 80 Mbps if he wanted, but we just don't need it. Why would anyone really need to pay more to get faster than 60 Mbps on a phone? You generally only use the connection for your phone and it isn't shared between others unlike a landline broadband connection. And it's not as if you could do a lot of downloading, even on the 40 GB package. I watch BBC iPlayer and each 1 hour HD programme is about 1GB. It downloads very fast on our connection. You couldn't do this much on mobile broadband though or you'd run out of data! I will be getting the Samsung Galaxy S7 soon and was looking at the 20 GB per month package at £45.99 a month plus £89.99 upfront. I am currently on Three on an all you can eat package £38 a month for an iPhone 5S) but I use about 3GB a month, although I did use over 6GB twice recently. That package is still there, albeit with a 60 Mbps cap, or I could go down to 10 GB and save myself the upfront cost (the upfront cost was previously 69.99 I believe). Looking at the 4G Max plans, I could pay the same but only have 7GB of data, pay £5 a month more and get 15GB a data, or pay a staggering £55.99 a month plus a £19.99 upfront cost for 40GB. With the above plans, I'm already buying extra data as a buffer and to allow for the fact I may use more data as time goes on, especially given EE's better 4G coverage (I barely used mobile broadband at all until I got my current contract as I was on PAYG with a 3GS) so 40GB is too much really. I'm not into sports so BT Sports will be a waste and I haven't been abroad in 4 years so the extra EU data allowance is of no use to me. And if I do get chance to go abroad (unlikely now I'm almost going back to uni and will be looking to get a placement from June), I'll have unlimited calls and texts and 500 MB of data anyway. Apologies for the long post, but those are my thoughts. The plan I wanted before still exists, and the only thing I loose out on is better speed tests- clearly not worth paying extra for! As a final question, will I still see 4G+ appear on my phone or will Carrier Aggregation not happen on that plan? I guess it would be better for the phone to still aggregate carriers and then they'll just be a speed cap? |
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#41 |
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Forum Member
Join Date: Jan 2002
Posts: 636
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Quote:
There's nothing anywhere online or in store to suggest it goes back up after 12 months. If it does, I think a fair few people will consider taking some sort of action as it would be a huge price rise.
Previous offers from EE (and now from Three), as well as BT, always make it clear that it's an introductory discount. EE did not with this. ... I recall a couple the short term special Vodafone offers earlier in the year (including the 20GB tariff intended to capture deserting Three punters) were distinctly ambiguous in whether the reduced pricing only ran for 12 months then went back up, or would keep on going. But I remember many people on here didn't seem to think it was much of an issue. |
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#42 |
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Join Date: Jan 2002
Posts: 636
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Quote:
Respectfully Jon, I still don't think many average consumers have any clue what EE is.
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#43 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,018
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It's better as EE now than when it was Everything Everywhere.
Point is, it is now recognised by most people so should stay. |
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#44 |
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Join Date: Mar 2000
Location: This forum
Posts: 3,392
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Quote:
Respectfully Jon, I still don't think many average consumers have any clue what EE is.
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#45 |
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Forum Member
Join Date: Jan 2014
Location: Nottingham
Posts: 314
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So if I'm currently getting a retentions deal of unlimited mins, texts and 20GB data for £19.99, my loyalty discount will continue after my minimum term?
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#46 |
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Forum Member
Join Date: Aug 2014
Location: United Kingdom
Posts: 2,887
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Should have stuck with Orange.
The problem is that EE is still a relatively new brand and is much less engrained in the public consciousness. Orange would have a similar problem if it were launched today but it was around for so long that Orange = mobile. O2 again similar. T-Mobile did what it said on the tin as does Vodafone. There's a reason why Vodafone is the best known and recognised brand... |
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#47 |
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Forum Member
Join Date: Jan 2008
Posts: 621
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Just had a text from EE. Tbey are putting up the price of their out of bundle rates from next month.
http://ee.co.uk/help/add-ons-benefit...ptember-2016-2 |
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#48 |
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Join Date: Jan 2012
Posts: 5,100
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Quote:
Just had a text from EE. Tbey are putting up the price of their out of bundle rates from next month.
http://ee.co.uk/help/add-ons-benefit...ptember-2016-2 |
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#49 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,018
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I wonder if some increases will be grounds to get out of existing contracts?
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#50 |
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Join Date: Mar 2015
Posts: 33
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Quote:
I wonder if some increases will be grounds to get out of existing contracts?
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