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New TV and can't get it to work properly |
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#1 |
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Forum Member
Join Date: May 2013
Posts: 315
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New TV and can't get it to work properly
Hi there, just bought a Sony bravia WD75 tv and have kooked it up through my Onkyo 3.1 sourround system HTX 22HDX, it says connected through HDMI ARC, at first it showed the picture and sound from the system ok then the picture cut then the sound then up comes the SONY name and it then rebooted! and it keeps doing that that every few minutes, it said on the screen 'Idle enabled' so I switched that off, now I have no picture and it's still cutting out but the screen now says ',no signal check your antenna no signal! I have been through most of the sttings but can't get it work, the Onkyo is connected as in the tv settings it names the device, any help would be appreciated.
Thanks in advance |
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#2 |
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Join Date: May 2004
Location: Reading
Posts: 27,928
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What exactly are you trying to display on the TV?
If it is saying "Check your Antenna" then that suggests it has switched to it's internal tuner and you either have no aerial connected or haven't tuned anything in. If you want to watch something that is connected via HDMI through the Onkyo then you would need to make sure the TV is switched to whichever HDMI input the Onkyo is on. In theory HDMI control should do this but it is often a bit temperamental, especially with kit from different makes trying to talk to each other. Often you have to shake a very large stick at the kit and take control yourself.
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#3 |
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Forum Member
Join Date: May 2013
Posts: 315
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Thanks for the reply but I'm trying to view a signal from my freesat Humax HDR, like I said it was working but still switching off every few minutes then on again! now no picture at all, have tried moving the HDMI settings and named the Arc one as Home Theatre but no success.
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#4 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,928
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First things first.
How exactly have you got everything connected? ie... What devices if any are connected to the HDMI input ports on the Onkyo What devices if any are connected to the HDMI input ports on the TV Presumably there is an HDMI cable running from the ARC enabled HDMI port on the TV to the HDMI OUT port on the Onkyo? Without knowing exactly how you have got everything connected up it is difficult to offer precise advice. If the Humax is connected to the Onkyo then try connecting it directly to the TV. If it still doesn't work properly try a different HDMI lead. If that still doesn't work then either the Humax or TV is faulty. You can only work that out by plugging the Humax into another TV or plugging some other HDMI device into the TV to see what happens. If a direct connection works plug the Humax back into the Onkyo and then change the cable between Onkyo and TV. Also try turning off Bravia Sync on the TV. this is Sony's take on HDMI control. You will ahve to ensure that you select the HDMI input you want manually but it may be more stable, or not, no way of knowing till you try it
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#5 |
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Join Date: May 2013
Posts: 315
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The Humax is plugged into HDMI 1 on the Onkyo, pannasonic Blu ray is plugged into the Onkyo HDMI 2 and I have a HDMI cable going out from the Onkyo to the TV, I have tried hooking the Humax directly but nothing there.
With the TV on and nothing connected it is not going off and out of standby now so something fromm my other boxs must iterfearing with it or not, going to try and plug in an arial. Correction, the TV is still coming in and out of standby and is not connected to anything! I wonder is a signal from something else is causing this! |
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#6 |
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Forum Member
Join Date: May 2013
Posts: 315
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Ok Arial connected and it finds about 109 services but the 'standby' issue stops the scan from finishing!
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#7 |
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Forum Member
Join Date: Jun 2003
Location: Cheshire
Posts: 6,462
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This is the same 'back to basics' approach but on a slightly different tack.
1) Unplug all connections from the TV 2) Connect the house aerial lead directly to the TV, then switch on the TV set (This might mean moving the TV aerial cable temporarily from the Humax to the TV) 3) Follow the user manual/onscreen prompts and do a 'first time' set up. This is allowing the TV to tune in and find all TV channels it can find 4) If the TV gives you the option then finish off the 'First Time Installation' by selecting your country and TV region. 5) Check all the TV channels you expect to receive via aerial are there 6) Reconnect the aerial cable to the Humax. If you have a spare aerial cable fly lead then connect RF Out on the Humax to the RF In on the TV 7) Connect the HDMI cables from the Onkyo (HDMI ARC out) to the TV (HDMI ARC in), and also one HDMI cable from the Blu-ray player to the Onkyo. Switch on the whole system, load a disc into the BD player and then select the appropriate HDMI input on the TV and on the Onkyo. If you have done all this correctly then you should be able to see the image from the BD player on the TV and hear the sound via the Onkyo 8) Switch off the system and then connect a HDMI cable from the Humax to the Onkyo. Switch everything back on, then select the appropriate input on the Onkyo for the Humax and on the TV for the Onkyo. Put the Humax in to TV Guide mode or the playback listing mode so that you know for certain that the signal you're seeing is from the Humax HDMI ARC is only really needed if you want to hear the sound from the TV tuner or other TV input coming out of the Onkyo speakers. |
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#8 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,928
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Quote:
The Humax is plugged into HDMI 1 on the Onkyo, pannasonic Blu ray is plugged into the Onkyo HDMI 2 and I have a HDMI cable going out from the Onkyo to the TV, I have tried hooking the Humax directly but nothing there.
With the TV on and nothing connected it is not going off and out of standby now so something fromm my other boxs must iterfearing with it or not, going to try and plug in an arial. Correction, the TV is still coming in and out of standby and is not connected to anything! I wonder is a signal from something else is causing this! You can eliminate the remotes by switching on the TV then taking every single remote out of the room to some other room in the house and even take the batteries out of them all. If the TV still goes in and out of standby then it is faulty. |
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#9 |
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Forum Member
Join Date: May 2013
Posts: 315
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Ok, got the picture back, hadn't slected 'Sat' in the connection menu! silly me! it is still going in and out of standbye mode and went off completely and the 'LED' light flashed red 6 times!, the book mentions if this happens count the flashes and contact your dealer, also to diconect it from the power for 2 mins then re-boot, Ok, done that.......its still switching off and on by standby, I think, each time its dispalys the Sony badge thenthe pic comes back, I think it's going back. I have switched off the DET phone to ne effect, now going to switch off the router.
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#10 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,928
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Quote:
Ok, got the picture back, hadn't slected 'Sat' in the connection menu! silly me! it is still going in and out of standbye mode and went off completely and the 'LED' light flashed red 6 times!, the book mentions if this happens count the flashes and contact your dealer, also to diconect it from the power for 2 mins then re-boot, Ok, done that.......its still switching off and on by standby, I think, each time its dispalys the Sony badge thenthe pic comes back, I think it's going back. I have switched off the DET phone to ne effect, now going to switch off the router.
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#11 |
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Forum Member
Join Date: May 2013
Posts: 315
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Thanks Chris and Chrisjr, tried removing the batteries from the remotes but still happened! It's going back, bought it from Costco, been faffing around with it all day thinking it was my fault! but the excersise to set it up, should make it be easier the next time I hope. Should have bought a Panny!
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#12 |
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Forum Member
Join Date: Oct 2007
Posts: 5,008
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Quote:
Should have bought a Panny!
They sold Freesat sets that don't work on ITV HD. See the long thread on this in the satellite forums. They also produced sets that were supposedly MPEG4 capable that would not work in Ireland. There was also the split NIT issue. |
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#13 |
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Forum Member
Join Date: May 2013
Posts: 315
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Quote:
HDMI ARC is only really needed if you want to hear the sound from the TV tuner or other TV input coming out of the Onkyo speakers. Hi Chris, so am I ok using the HDM/Arc for my swet up or should I use HDMI2 Thanks in advance |
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#14 |
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Forum Member
Join Date: May 2013
Posts: 315
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Hi there, new TV out of the box and up and running in 10mins! handy advice about switching the bravia Sync off first and no problems after that, it's on a sideboard and just noticed it has a slight lean backwards probably to help the balance, settings look a bit bright and vivid but will leave it for a week or so then play around with the sttings.
Thanks again for all the advice. |
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#15 |
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Forum Member
Join Date: Jun 2003
Location: Cheshire
Posts: 6,462
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Quote:
Hi Chris, so am I ok using the HDM/Arc for my swet up or should I use HDMI2
Thanks in advance |
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#16 |
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Join Date: Jun 2003
Location: Cheshire
Posts: 6,462
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Quote:
No you shouldn't. Panasonic have a terrible reputation for producing sets that don't conform to the DVB specs and then try to blame it on anyone but themselves.
They sold Freesat sets that don't work on ITV HD. See the long thread on this in the satellite forums. They also produced sets that were supposedly MPEG4 capable that would not work in Ireland. There was also the split NIT issue.
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#17 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,928
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Quote:
Tally-ho!!! Winston_1 on his charger Hobby-Horse again
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#18 |
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Join Date: Oct 2007
Posts: 5,008
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Quote:
And I'm pretty certain he actually cut and pasted that from one of his other rants on the same subject. Maybe he has it permanently stored on his computer ready to post as and when
![]() Other companies, when they get things wrong, admit it and offer compensation. And before you ask for examples, what about LG and their 7700 series that could not get I player. LG gave their customers Humax Freesat boxes. These forums are about helping others and warning of potential pitfalls not about slagging members off. |
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#19 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
Wrong. Anyway it is not a rant. It is stating facts about a manufacturer that has got things wrong umpteen times and is not prepared to admit it or compensate its customers.
Other companies, when they get things wrong, admit it and offer compensation. And before you ask for examples, what about LG and their 7700 series that could not get I player. LG gave their customers Humax Freesat boxes. These forums are about helping others and warning of potential pitfalls not about slagging members off. But the other stuff you complain about generally falls into one of the following: (i) irrelevant to UK users - e.g. non compatibility with Eire or other European countries tv systems - the sets are sold and marketed as working in the UK - that they do. (ii) relates to long passed issues - the split NIT one was some time ago now and affected relatively few devices, even fewer of which will still be in use now (iii) irrelevant to 99% of the UK population e.g. the supposed issues caused by Powerline adaptors. Whether you like it or not, Panasonic still produce some of the best TV / AV kit with excellent reliability, good picture and sound quality and well designed features. Yes they charge a premium over the budget brands or over LG & Samsung, but usually because their sets are better engineered. And Panasonic have, in general, enjoyed far better reliability over the last 20 or 30 years than most other manufacturers. Yes, they have produced duff products, but so has every other manufacturer. The difference is Panasonic have produced far fewer duff products to begin with. |
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#20 |
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Forum Member
Join Date: Oct 2007
Posts: 5,008
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Quote:
I'm sure someone else posted that Panasonic did provide them with a Freesat box to address the ITV HD issue?
But the other stuff you complain about generally falls into one of the following: (i) irrelevant to UK users - e.g. non compatibility with Eire or other European countries tv systems - the sets are sold and marketed as working in the UK - that they do. (ii) relates to long passed issues - the split NIT one was some time ago now and affected relatively few devices, even fewer of which will still be in use now (iii) irrelevant to 99% of the UK population e.g. the supposed issues caused by Powerline adaptors. Whether you like it or not, Panasonic still produce some of the best TV / AV kit with excellent reliability, good picture and sound quality and well designed features. Yes they charge a premium over the budget brands or over LG & Samsung, but usually because their sets are better engineered. And Panasonic have, in general, enjoyed far better reliability over the last 20 or 30 years than most other manufacturers. Yes, they have produced duff products, but so has every other manufacturer. The difference is Panasonic have produced far fewer duff products to begin with. (i). Many people in Eire bought these sets and they SHOULD have worked as they were marketed as MPEG 4 capable. UK customers near the Irish border also bought them expecting them to get Irish channels. Sets sold in the EU are supposed to work in all the EU not one part of it. (ii). I never said the issues were recent. The point is that Panasonic have a number of times made sets not fit for purpose. (iii). What about the other the other 1% who Panasonic don't care about? What has PLT got to do with this? Panasonic don't market PLT as far as I know. Other manufacturers have produced duff products I agree. But other manufacturers admit their mistake and compensate their customers rather than trying to blame the broadcasters. I for one will never buy a Panasonic TV again. What others do is up to themselves but they should be made aware of Panasonic's poor track record and customer service. |
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#21 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
IF Panasonic provided someone with a Freesat box I missed it. They should be providing all affected users with Freesat boxes.
(i). Many people in Eire bought these sets and they SHOULD have worked as they were marketed as MPEG 4 capable. UK customers near the Irish border also bought them expecting them to get Irish channels. Sets sold in the EU are supposed to work in all the EU not one part of it. (ii). I never said the issues were recent. The point is that Panasonic have a number of times made sets not fit for purpose. (iii). What about the other the other 1% who Panasonic don't care about? What has PLT got to do with this? Panasonic don't market PLT as far as I know. Other manufacturers have produced duff products I agree. But other manufacturers admit their mistake and compensate their customers rather than trying to blame the broadcasters. I for one will never buy a Panasonic TV again. What others do is up to themselves but they should be made aware of Panasonic's poor track record and customer service. Utter balderdash - you clearly know nothing of the EU regulations. There is no stipulation whatsoever that TV sets or radios for that matter should be capable of receiving transmissions from other countries. There have been different broadcast systems in use across Europe for the last 60 years - at no time has it ever been a requirement of a manufacturer to sell a set in one country which is capable of receiving another country's broadcasts. |
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#22 |
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Forum Member
Join Date: Mar 2004
Posts: 1,905
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Quote:
IF Panasonic provided someone with a Freesat box I missed it. They should be providing all affected users with Freesat boxes.
(i). Many people in Eire bought these sets and they SHOULD have worked as they were marketed as MPEG 4 capable. UK customers near the Irish border also bought them expecting them to get Irish channels. Sets sold in the EU are supposed to work in all the EU not one part of it. (ii). I never said the issues were recent. The point is that Panasonic have a number of times made sets not fit for purpose. (iii). What about the other the other 1% who Panasonic don't care about? What has PLT got to do with this? Panasonic don't market PLT as far as I know. Other manufacturers have produced duff products I agree. But other manufacturers admit their mistake and compensate their customers rather than trying to blame the broadcasters. I for one will never buy a Panasonic TV again. What others do is up to themselves but they should be made aware of Panasonic's poor track record and customer service. So which of Panasonic's specific issues did you fall foul of? I'm not sure you've ever confirmed, beyond the persistent whinging about long passed problems or problems which aren't relevant to about 99.5% of UK buyers. |
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#23 |
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Forum Member
Join Date: Dec 2012
Posts: 3,470
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Winston is one of DS's regular "obsessives," there are at least three others. There is no point in arguing with them, except to pass the time away on a quiet day, as their "obsessiveness" prevents them having a rational discussion.
At least they are sometimes funny which is more than can be said for the pro/anti BBC lobbyists in the broadcast forum, some of whom obviously are working out of the offices of well known organisations and should have been weeded out by the moderators years ago. |
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#24 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,386
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Quote:
Winston is one of DS's regular "obsessives," there are at least three others. There is no point in arguing with them, except to pass the time away on a quiet day, as their "obsessiveness" prevents them having a rational discussion.
At least they are sometimes funny which is more than can be said for the pro/anti BBC lobbyists in the broadcast forum, some of whom obviously are working out of the offices of well known organisations and should have been weeded out by the moderators years ago. |
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#25 |
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Forum Member
Join Date: Nov 2001
Posts: 3,207
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Quote:
I'm sure someone else posted that Panasonic did provide them with a Freesat box to address the ITV HD issue?
But the other stuff you complain about generally falls into one of the following: (i) irrelevant to UK users - e.g. non compatibility with Eire or other European countries tv systems - the sets are sold and marketed as working in the UK - that they do. (ii) relates to long passed issues - the split NIT one was some time ago now and affected relatively few devices, even fewer of which will still be in use now (iii) irrelevant to 99% of the UK population e.g. the supposed issues caused by Powerline adaptors. Whether you like it or not, Panasonic still produce some of the best TV / AV kit with excellent reliability, good picture and sound quality and well designed features. Yes they charge a premium over the budget brands or over LG & Samsung, but usually because their sets are better engineered. And Panasonic have, in general, enjoyed far better reliability over the last 20 or 30 years than most other manufacturers. Yes, they have produced duff products, but so has every other manufacturer. The difference is Panasonic have produced far fewer duff products to begin with. |
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