Hopefully 'TV and Home Tec' is the best place on the forum for this question!

We had a visit from a sales rep and they offered their £99 installation plus £29.99 a month deal. Looking online, there seems to be plenty of people saying they rip you off because your hjust renting the alarm and its hard to cancel after 18 months. Sales rep tellingly left no terms and conditions with me to read before he left , just a picture basically.

Others say the equipment doesnt work that well and the call centre that alerst you if your alarm is going off is a bit unresponsive.

In summary, I have plenty of alarm bells (no pun intended!) in my head about signing up but just wondered if anyone had any experiences of dealing with ADT before I decline?
Thanks

Is it for domestic or business premises? The requirements of the two are quite different. If it's for business premises then a £ 30 / month charge with continuous monitoring may be perfectly sensible. Not sure it would make the same sense for domestic.

To give a comparison - the house I own which is about 20 years old has an alarm which was fitted when the house was built and has basic sensors in the rooms, no 'proactive' monitoring or anything like that. A local company services it annually for me and provides 24 x 7 call out if the alarm causes me a problem - it was serviced the other week and a new back-up battery fitted - cost, less than £ 100.