hello
My BT infinity 2 connection keeps dropping out 3 times a day for last 3 weeks trying to get BT to fix?
They said the problem might be there end but said should be fine however my connection still keeps going.
it often happens if trying or uploading videos to youtube or download something or going on to facebook.
does anyone know how I can fix this?
been really happy with bt but not for the last 3 weeks.
1. Product name: BT Home Hub
2. Serial number: +068543+NQ51212305
3. Firmware version: Software version 4.7.5.1.83.8.222.1.1 (Type A) Last updated 19/02/16
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:20:14
6. Data rate: 19999 / 73912
7. Maximum data rate: 26340 / 73652
8. Noise margin: 14.4 / 5.6
9. Line attenuation: 16.2 / 15.2
10. Signal attenuation: 16.3 / 15.2
was just on phone to BT but the call cut off.
My BT infinity 2 connection keeps dropping out 3 times a day for last 3 weeks trying to get BT to fix?
They said the problem might be there end but said should be fine however my connection still keeps going.
it often happens if trying or uploading videos to youtube or download something or going on to facebook.
does anyone know how I can fix this?
been really happy with bt but not for the last 3 weeks.
1. Product name: BT Home Hub
2. Serial number: +068543+NQ51212305
3. Firmware version: Software version 4.7.5.1.83.8.222.1.1 (Type A) Last updated 19/02/16
4. Board version: BT Hub 5A
5. DSL uptime: 0 days, 00:20:14
6. Data rate: 19999 / 73912
7. Maximum data rate: 26340 / 73652
8. Noise margin: 14.4 / 5.6
9. Line attenuation: 16.2 / 15.2
10. Signal attenuation: 16.3 / 15.2
was just on phone to BT but the call cut off.