EE Upgrade question

Jason100 · 31-08-2016, 10:34

I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone.

packages · 31-08-2016, 11:12

Quote:

Originally Posted by Jason100

I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone.

Not sure but surely just ring customer services to make sure?

jchamier · 31-08-2016, 17:33

Quote:

Originally Posted by Jason100

I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone.

The name of the network on the screen is always EE, but you may have been on an Orange or T-mobile SIM and price plan in the past. If you were with Tmobile and have now migrated to EE and had a new SIM card for EE then the Tmobile SIM will stop working when you activate the EE SIM.

The only reason you need a new SIM is generally to move from Tmobile (or Orange) to EE to get the benefits of 4G. If you are just changing price plan then you don't get a new SIM.

31-08-2016, 10:34	#1
Jason100 Forum Member Join Date: Dec 2004 Location: Back of the shed. Posts: 14,032	EE Upgrade question I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone.

31-08-2016, 11:12	#2
packages Forum Member Join Date: May 2005 Posts: 879	Quote: Originally Posted by Jason100 I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone. Not sure but surely just ring customer services to make sure?

31-08-2016, 17:33	#3
jchamier Forum Member Join Date: Mar 2000 Location: This forum Posts: 3,392	Quote: Originally Posted by Jason100 I'm currently with T-Mobile/EE and upgraded to a sim only plan on the same number today. Will my current pay monthly plan end once I activate the new sim card? I already have outright bought my new phone. The name of the network on the screen is always EE, but you may have been on an Orange or T-mobile SIM and price plan in the past. If you were with Tmobile and have now migrated to EE and had a new SIM card for EE then the Tmobile SIM will stop working when you activate the EE SIM. The only reason you need a new SIM is generally to move from Tmobile (or Orange) to EE to get the benefits of 4G. If you are just changing price plan then you don't get a new SIM.

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EE Upgrade question