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Carphone Warehouse
southlad
13-09-2016
Does anyone have experience of using CW to buy phone and contract? Would you recommend?

They seem to be able to offer much better deals than buying direct from the network.
darkjedimaster
13-09-2016
Originally Posted by southlad:
“Does anyone have experience of using CW to buy phone and contract? Would you recommend?

They seem to be able to offer much better deals than buying direct from the network.”

I have used CPW for contract upgrades over the last few years. When I last upgraded with them a couple weeks ago, they offered me 12gb Data instead of 7GB with my network. When I questioned them how they were able to do this, they explained to me that they buy data in bulk from each network & then assign it to each tariff at a cheaper price than what the network would do it at.

Personally I have never had the problem with the service from CPW & will continue to use them for upgrade purposes if they are value for money. The only thing I don't take from them is their optional Geek Squad service.
Jimmy_Carter
13-09-2016
They are in bed with Currys so I would be very cautious (I wouldn't touch them with a barge poll)
Everything Goes
13-09-2016
The said they would price match any tariff which is a lie. Went in about a deal EE were doing and they refused to do it as the computer said NO! The price match is only on selected tariffs they feel like matching.
southlad
14-09-2016
Once the deal is done with CW, am I right that you have no more dealings with them and all the customer service etc is done with the network?
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