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iPhone Upgrade Program delays |
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#1 |
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Forum Member
Join Date: May 2010
Posts: 53
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iPhone Upgrade Program delays
Just spent two hours in the Apple Store trying to buy a 7 on the iPhone Upgrade Program, but the system kept freezing. Can't complain too much as I got a free Starbucks after an hour and a free £45 case after 2 hours, but still no phone and need to go back in later. Apparently it's a problem with the Barclays Partner Finance backend being unable to cope with the volumes.
The queues were out of the door as so many staff were tied up with the delays. Anyone else had issues with this? |
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#2 |
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Forum Member
Join Date: Jul 2007
Posts: 3,986
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I've seen a few reports that the Barclays system crashed at about 8:15 under the strain and they struggled all morning to try and get it working properly.
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#3 |
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Forum Member
Join Date: Jun 2006
Location: London
Posts: 391
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Strain? It's all being inputted by Apple staff isn't it? It's not like everyone sitting at home submitting an application themselves all at 8am. There can't be that much load on the system and it would be spread out throughout the day.
I'm guessing when reservations open up again at 6am tomorrow there still won't be any 7Ps, but would be nice if they told us in advance. |
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#4 |
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Forum Member
Join Date: Jul 2007
Posts: 3,986
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Quote:
Strain? It's all being inputted by Apple staff isn't it? It's not like everyone sitting at home submitting an application themselves all at 8am. There can't be that much load on the system and it would be spread out throughout the day.
I'm guessing when reservations open up again at 6am tomorrow there still won't be any 7Ps, but would be nice if they told us in advance. Have a read here for example: http://forums.macrumors.com/threads/...e-u-k.1996734/ |
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#5 |
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Forum Member
Join Date: Jan 2002
Posts: 634
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Quote:
Strain is what customers are being told, Barclays couldn't handle the sudden demand in requests.
Have a read here for example: http://forums.macrumors.com/threads/...e-u-k.1996734/ |
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#6 |
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Forum Member
Join Date: Jun 2015
Posts: 125
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I went to the Apple Store around 16:00, everything was working in full order. No problems at all.
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#7 |
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Forum Member
Join Date: Mar 2007
Posts: 326
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Anyone actually got a 7 plus
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#8 |
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Forum Member
Join Date: Apr 2015
Posts: 176
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Quote:
Strain? It's all being inputted by Apple staff isn't it? It's not like everyone sitting at home submitting an application themselves all at 8am. There can't be that much load on the system and it would be spread out throughout the day.
I'm guessing when reservations open up again at 6am tomorrow there still won't be any 7Ps, but would be nice if they told us in advance. |
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#9 |
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Forum Member
Join Date: Dec 2008
Location: UK
Posts: 14,219
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Quote:
Anyone actually got a 7 plus
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#10 |
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Forum Member
Join Date: Jun 2015
Posts: 125
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Quote:
Anyone actually got a 7 plus
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#11 |
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Forum Member
Join Date: Apr 2004
Location: Cheshire
Posts: 2,470
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Quote:
Anyone actually got a 7 plus
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