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Old 18-09-2016, 17:19
Gary_Levine
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I've just topped up £5 on a delight mobile sim card and I am using an Android phone.

The signal bar at the top of the phone constantly has an R next to it. This indicates that my phone is constantly on the roaming service.

I've got an app on my phone called delight services, been into it and changed it to manual and UK.

It still won't leave the roaming service. I've been assured by delight that I would not be charged for roaming in the UK even though the R shows next to the signal bar. Has anybody else had this same problem and what advice could you offer me.
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Old 18-09-2016, 18:02
sills
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Does it always do it, or only in one place? Delight use EE and if you are somewhere served by an Orange mast that hasn't been upgraded to EE yet, the phone might think it's roaming.
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Old 18-09-2016, 18:13
Gary_Levine
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Does it always do it, or only in one place? Delight use EE and if you are somewhere served by an Orange mast that hasn't been upgraded to EE yet, the phone might think it's roaming.

Yes it is constantly showing an R next to the signal bar. My phone is dual sim and I have a giff gaff sim in the phone.

Giff Gaff runs on the o2 network and that doesn't show an R next to the signal unless if I leave the UK.
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Old 18-09-2016, 20:36
jonmorris
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Old 18-09-2016, 23:41
Gary_Levine
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I thought you may have had the answer to my problem.
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Old 19-09-2016, 14:08
Mj70
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I thought you may have had the answer to my problem.
It does that on some phones (including mine) and there is unfortunately nothing you can do about it. It makes absolutely no difference to the charges.

By the way, if you are planning to properly roam using Delight - my advice is don't. Not only it is really expensive, but you will probably never receive a single text message. Tried in both US and Italy. Best to get a Three 321 PAYG, exceptionally cheap rates and no charges for incoming calls in most countries.
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Old 19-09-2016, 17:10
Mark C
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It does that on some phones (including mine) and there is unfortunately nothing you can do about it. It makes absolutely no difference to the charges.

By the way, if you are planning to properly roam using Delight - my advice is don't. Not only it is really expensive, but you will probably never receive a single text message. Tried in both US and Italy. Best to get a Three 321 PAYG, exceptionally cheap rates and no charges for incoming calls in most countries.
I got a Delight PAYG SIM for my father, utterly useless network, it wouldn't send texts to my EE number (but still deducted the charge) Muppets, never managed to fix the issue, though getting a PAC from them was relatively easy. Don't invest more than a fiver with them, and expect nothing!
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Old 20-09-2016, 07:57
Mj70
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I got a Delight PAYG SIM for my father, utterly useless network, it wouldn't send texts to my EE number (but still deducted the charge) Muppets, never managed to fix the issue, though getting a PAC from them was relatively easy. Don't invest more than a fiver with them, and expect nothing!
You are right about that, but they do offer very cheap international calls (eg Ireland mobile 4p/min - most other networks and even international calling cards charge at least 15p/min). On a typical one hour call that saves us more than £6. They have the lowest rates on the market for 2g phones and free texts and calls to other Delight mobiles (we have 4 in the family).

On the downside your top ups now only last 90 days and the customer service is by all accounts atrocious. Generally found calls/texts to all networks fine but only yesterday afternoon/evening could not call or text other Delight numbers.
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Old 20-09-2016, 21:12
errea
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It's because the sim card's home network isn't EE (Orange or T-Mobile) whereas the Giffgaff sim's home network is O2 UK.

When the phone detects its not on the home network it displays the roaming symbol.


Yes it is constantly showing an R next to the signal bar. My phone is dual sim and I have a giff gaff sim in the phone.

Giff Gaff runs on the o2 network and that doesn't show an R next to the signal unless if I leave the UK.
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Old 21-09-2016, 21:23
Mj70
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It's because the sim card's home network isn't EE (Orange or T-Mobile) whereas the Giffgaff sim's home network is O2 UK.

When the phone detects its not on the home network it displays the roaming symbol.
Interesting. I checked the SIM card IMSI and it's 23401 Mundio Mobile. Network IMSI is 23430. As they don't match Android flags it as roaming. That's actually not correct because the country code part of the IMSI 234 matches. So it's an Android bug as it isn't differentiating between international and national roaming.
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