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Mobile phone insurance


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Old 19-09-2016, 20:01
Brett
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Join Date: Feb 2001
Location: Sunderland
Posts: 610

I cracked my s7 edge screen but I signed up for mobile insurance so claimed straight away.

The phone was bought from Samsung though and not through a contract and insurance company want a proof of purchase wit my iMEI number and won't expect my emails when the phone was bought and delivered or photos of the box showing serial and iMEI .
Is there anything I can do to get round this? This is what I've been asked for.

Your Proof of Ownership must be on company headed paper and show,

· Your Name

· Date of Purchase

· Make & Model (Including GB size if applicable)

· IMEI / Serial Number
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