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Old 20-09-2016, 20:21
holsy1982
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Location: Burnley
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Hi. I've been using you view box for some while but moved to bt tv today. How do I find the catchup programmes from the bt channels. If I search for them in the search boxes I can find some programmes (nasa, outnumbered etc) but only if I find from the app on my phone whats available. I can't find any menu on the TV to show what's available. Is this within the bt app, I've looked in there but can't see anything
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Old 20-09-2016, 21:00
scointer
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Catch up should be near the bottom of the first menu screen in the BT player app. It has been known to go awol sometimes though. Try powering off your box and then back on again and check.
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Old 20-09-2016, 21:15
holsy1982
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Thanks. Still no where to be seen yet though. I've only got the box today so I'll give it a day or two to see if it's just a timing issue
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Old 20-09-2016, 23:41
daniel9000
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Took mine nearly a month before it appeared
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Old 21-09-2016, 06:44
ney
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If you are using a BT badged Youview box then just press the BT Player on the Youview remote or press the blue Y button on the remote and it will pop up a menu. scroll to the left of were it says My View and you will find BT player then just press ok on remote and it will load after 10 seconds and that's it.
If it don't show up on your box with in 4 days after BT have activated your TV service then reset the box. If that still don't work than you may have to give BT a call.
My BT player app showed up with in a few hours of getting BT TV activated.

Darren
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Old 21-09-2016, 07:10
holsy1982
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Thanks. I've got the app. But no catchup within the app.
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Old 21-09-2016, 07:16
scointer
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If you look on this thread you will see the picture I have posted of how the catch up should appear.
https://community.bt.com/t5/YouView-...ht/true#M27170

It might be worth mentioning on that thread to try and get one of the mods to update it for you. That's how I got mine working..
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Old 21-09-2016, 07:53
holsy1982
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Yeah mine doesn't look like that. I've put a post on there so will see if anyone there can help.
Thanks again
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Old 22-09-2016, 07:54
scointer
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If you haven't already, PM the guy who has responded to your thread on the other site. He will sort it fast.

https://community.bt.com/t5/YouView-...m/td-p/1666246
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