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Old 24-09-2016, 18:45
dragonrapide
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Yet again BBC delivering crap sound quality or is it just me.
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Old 24-09-2016, 18:56
michaeldhall
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VT pieces seem around 10dB lower than live studio material hmmmm
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Old 24-09-2016, 18:56
Monaogg
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Listening through heaphones to stop OH butting in & thought it okay.
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Old 24-09-2016, 19:00
linc52
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i thought there was something wrong with my tv
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Old 24-09-2016, 19:09
michaeldhall
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.....

Last edited by michaeldhall : 24-09-2016 at 19:36. Reason: Retracted
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Old 24-09-2016, 19:27
A.D.P
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Yet again BBC delivering crap sound quality or is it just me.
Interesting it depends on how you watch it and on what TV.

My main TV on Freeview HD and Virgin Nedia is perfect.

We have a second a bit cheaper TV in another room, and the sound crackles on that.

So I think it's not at the BBC end as I can get perfect sound. Seems some TVs can't cope with the chsnges in sound levels or types.
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Old 24-09-2016, 19:27
dragonrapide
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Just cannot understand how the BBC are so dreadful with sound quality. ITV, CHANNEL 4 and 5 never have this problem. So much BBC live broadcast and drama are unwatchable now because of this problem but they just don't listen despite complaints.
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Old 24-09-2016, 19:29
A.D.P
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Just cannot understand how the BBC are so dreadful with sound quality. ITV, CHANNEL 4 and 5 never have this problem. So much BBC live broadcast and drama are unwatchable now because of this problem but they just don't listen despite complaints.
As above, maybe the TV or the way you are watching it, Sky for example can be bad.
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Old 24-09-2016, 19:30
dragonrapide
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Interesting it depends on how you watch it and on what TV.

My main TV on Freeview HD and Virgin Nedia is perfect.

We have a second a bit cheaper TV in another room, and the sound crackles on that.

So I think it's not at the BBC end as I can get perfect sound. Seems some TVs can't cope with the chsnges in sound levels or types.
If that is the case then surely other channels would sound bad too on my Panasonic tv with SKY HD. It does not crackle it is mixed badly.
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Old 24-09-2016, 19:42
A.D.P
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If that is the case then surely other channels would sound bad too on my Panasonic tv with SKY HD. It does not crackle it is mixed badly.
No not necessary depends on the show, what your watching, your sound settings, etc etc.

Each channel sets its own output levels but some TVs and some channels like Sky can broadcast differently.

We have SCD on in different rooms, some if the family eating for example.

My " cheaper" TV did crackle a bit, went in and out of sound, we changed its settings, it's now fine.

The main living room TV a higher quality one, has been fine, no issues at all.

It's the TV and its settings, it's not the BBC.

If it was, with 12 million viewers there would be more social media comment.

Now do not have your sound on Sport or Movie settings, there is often a Music setting that's good for SCD.

Virgin Media cable on HD is crisp and perfect on my main TV. So not the BBC end, it's the TV and it's sound settings.

In " basic" terms, if the BBC put it out in a range of 1-20 and 1 is low, some cheaper TVs are not good in the low/&/or high range, or the settings are not good. So if say your TV can have a range 5 to 15 and the music is up st 15/20 it will cut, crackle, and reset. Add say sound by Sky, which can be suspect you get more changes.

Now comparing it to say ITV or 4 on a non live music show, it's comparing oranges and apples,

ITV and other channels choose their own settings. Cable will have better sound than say satellite.
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Old 24-09-2016, 19:57
CravenHaven
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I think I remember the preview episode had the same problem on iplayer just after broadcast
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Old 24-09-2016, 20:01
A.D.P
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I think I remember the preview episode had the same problem on iplayer just after broadcast
The bit " outside" on the walkway did, too many people there, too many different conversations.

I watched it on IPlayer and it was good when they cut to the studio.
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Old 24-09-2016, 20:02
dragonrapide
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Surely we should not be expected to change sound settings just for BBC. I Have actually tried altering the sound settings for BBC drama including Dr Who which I have reluctantly given up on. Victoria on ITV has fantastic sound quality and like all ITV drama is a joy to listen to and watch. Oh well will just have to put up with BBC
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Old 24-09-2016, 20:07
RickLopez
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The mics of the presenters are too low compared to clapping, can't hear Tess especially.
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Old 24-09-2016, 20:10
A.D.P
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Surely we should not be expected to change sound settings just for BBC. I Have actually tried altering the sound settings for BBC drama including Dr Who which I have reluctantly given up on. Victoria on ITV has fantastic sound quality and like all ITV drama is a joy to listen to and watch. Oh well will just have to put up with BBC
No, you seem to be making this more a BBC issue, when it's not, 12 million viewers and little negative comment. When we had a BBC drama with mumbling, there were hundreds of posts in minutes on the broadcasting forum.

It's trail and error, just see what works for you, if you are getting thus regularly on the BBC and no one else regularly complains, it's clearly your end not theirs.

Again I am a DW fan, .... missing it, I have not had any sound issues ever with DW.

Read your TV handbook, or flick around sound settings on your TV as SCD starts, you will see the difference, i.e. at the end I flicked around sound settings, and SPORT and MOVIE settings were clearly wrong on our cheaper TV, but the others were good.

MUSIC setting was great,

Virgin Media BBC1 HD and Freeview BBC1 HD on 108 were perfect, "1" on Freeview was satisfactory but not as good. People have issues on satellite.
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Old 24-09-2016, 20:19
jonnyblack
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Thought the same. The speaking audio was far too low on the HD surround sound version. I checked Twitter at the time and several other viewers were having similar issues. No issues on the SD version though. Was quite jarring in a show with so much music but not unmanageable. Still, quite poor for a key programme on a main channel.
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Old 24-09-2016, 20:30
A.D.P
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When there was a BBC Drama "Jamaica Inn" it had about 4/5 million viewers and thousands of complaints, funny, there were many who said there was no issue on that.

SCD has 12 million viewers, there is little comment, maybe the rest were all concentrating on the show and not posting here, but the media comment I have looked is negligible.

Jamaica Inns negative comments came in thick and fast during the show.

The high varied Music, clapping, talking, going up and down, can be a test for some cheaper end TVs that as it goes from loud music to one person talking, or clapping, to another talking, it can get the TV changing its sound levels against the desired broadcast levels.

And then that before the fact, that like our eyes, we all have different quality if hearing. A young mum can focus in on her toddler crying at a party, out of thirty kids, but older people may have difficulty focusing on one person when many are talking.

So typically the older we are the harder it can be for us to listen in on a person talking over clapping, but young people listening have no issue.
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Old 24-09-2016, 20:39
dragonrapide
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My final words on this tonight. I strongly object to you insinuating that I have a cheap TV it is not, the only problem is watching BBC
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Old 24-09-2016, 20:43
A.D.P
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My final words on this tonight. I strongly object to you insinuating that I have a cheap TV it is not, the only problem is watching BBC
I haven't said that, I didn't personalise it, you have taken it that way, it's just a fact you get what you pay for, I was comparing my different TVs , I made that very very very clear.

I pointed out, - with some empathy, one of my TVs at the start had a similar issue, which we corrected in two seconds. So trying to be helpful to you to help you find a solution.

I explained the whys.

I explained there is negligible negative sound comment on social media.

I mentioned perfect sound on VM and Freeview HD.

I mentioned everyone hears differently.

I am surprised with your over reaction.

Not all TVs are the same, not everyone reads the instructions, not everyone has them set up for sound correctly. It takes a live music show to highlight the issues on settings, average shows will not have the range of sound that you would notice a difference.

Fact, look into reviews of buying TVs and you will see comments on sound quality, it's nit one fits all, some cheaper ones may be better then more expensive TVs, but typically, you get what you pay for, if someone buys a TV from a supermarket for £250 their experience will be different to a £500 TV and that's different to a £1k TV.

Often the blame goes to the broadcaster, but in reality we do not check the " basics" at home. My car is a family car, my sons a smaller car, I do not blame the road being bumpy in his car, when in my car the same road is perfect.
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Old 24-09-2016, 21:38
CravenHaven
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Thought the same. The speaking audio was far too low on the HD surround sound version. I checked Twitter at the time and several other viewers were having similar issues. No issues on the SD version though. Was quite jarring in a show with so much music but not unmanageable. Still, quite poor for a key programme on a main channel.
I wouldn't be surprised to learn that they do a different sound balance where the dynamic range is more compressed on the SD version. Reasoning that people with HD are often tech nerds who want the most dynamic range and sharpest picture etc. I really don't want a sound mix where the applause almost takes your head off. Even some ancient BBC comedy DVDs are like that.
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Old 24-09-2016, 22:08
jonnyblack
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Seems like it was an issue that only impacted the Sky HD feed. For avoidance of doubt, I had the issue on all TVs in the house (one high-end). I'm in no doubt that this was not a hardware issue, but an issue with transmission to the Sky BBC One HD broadcast.
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Old 24-09-2016, 22:08
alan29
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Band and singers seem much quieter this year.
Shame, I watch for them just as much as for the dancing etc.
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Old 25-09-2016, 00:00
lundavra
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Interesting it depends on how you watch it and on what TV.

My main TV on Freeview HD and Virgin Nedia is perfect.

We have a second a bit cheaper TV in another room, and the sound crackles on that.

So I think it's not at the BBC end as I can get perfect sound. Seems some TVs can't cope with the chsnges in sound levels or types.
It has been going on for years and not just Strictly or even BBC1. Whenever anyone complains in any technical forum they seem to be told that it is the fault of their TV but people are hardly going to throw away a perfectly good TV set because of it. I switched watching through my PVR as that sounded OK.
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Old 25-09-2016, 00:01
lundavra
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Seems like it was an issue that only impacted the Sky HD feed. For avoidance of doubt, I had the issue on all TVs in the house (one high-end). I'm in no doubt that this was not a hardware issue, but an issue with transmission to the Sky BBC One HD broadcast.
I watch Freeview HD and it was bad on my Viera TV but OK through Panasonic PVR feeding the Viera.
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Old 25-09-2016, 00:04
lundavra
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My final words on this tonight. I strongly object to you insinuating that I have a cheap TV it is not, the only problem is watching BBC
In the past Channel 4 (films particularly) had been even worse but hardly ever watch Channel 4 so don't know if it still happens. The big danger on Channel 4 (and STV/ITV where it has been known to happen) is that the adverts, I have literally had the TV volume at maximum on Channel 4 so had to quickly mute when the adverts came on.
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