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Moto 4G problem
countyboy
26-09-2016
I have just bought a sim free Moto 4G from Tesco for £149.99 to use with my EE sim only contract.
Initial impressions of the mobile are very good....but there is an issue that the headphone socket works intermittently. I have used my headphones in other devices (including my wife's Moto E) with no problems. I have tried other headphones in my new Moto 4G....with the same issue.
A search on the web suggests this is a common problem. There is a lot of communication on it on the Lenovo users' forum....the consensus is that it is a software malfunction that needs an update from the manufacturer. (Some of the posters are suggesting a short term solution involving a reboot with a headphone connected, but really Lenovo need to sort this......and soon.)
Rodney McKay
27-09-2016
Originally Posted by countyboy:
“I have just bought a sim free Moto 4G from Tesco for £149.99 to use with my EE sim only contract.
Initial impressions of the mobile are very good....but there is an issue that the headphone socket works intermittently. I have used my headphones in other devices (including my wife's Moto E) with no problems. I have tried other headphones in my new Moto 4G....with the same issue.
A search on the web suggests this is a common problem. There is a lot of communication on it on the Lenovo users' forum....the consensus is that it is a software malfunction that needs an update from the manufacturer. (Some of the posters are suggesting a short term solution involving a reboot with a headphone connected, but really Lenovo need to sort this......and soon.)”

Have you installed the recent OTA update for the phone?
countyboy
27-09-2016
Originally Posted by Rodney McKay:
“Have you installed the recent OTA update for the phone?”

Well, I bought it a week ago, charged it, turned it on, and an update was available, which I took....so I guess I might have?
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