I've asked this question on Windows Central (no response as yet) but I thought I'd post it here too, to see if anybody has any suggestions or solutions to this problem.
"My daughter and I both have the Lumia 435. She is disabled and we use the voice messaging in WhatsApp a lot. Until this last weekend that. Suddenly since the weekend we are both unable to understand the voice messages - they are crackling, distorted and just a mess. Older ones (since before Friday 7th October) are fine.
Seeing as we rely upon this as she is unable to write or read, we wondered if it might be a Windows update that caused the problem.
Failing any resolution of this issue we would have to resort to using another app for voice messaging, the problem being that I'm not the only person she needs to communicate with and other people she contacts also use WhatsApp."
Thanks in advance.
"My daughter and I both have the Lumia 435. She is disabled and we use the voice messaging in WhatsApp a lot. Until this last weekend that. Suddenly since the weekend we are both unable to understand the voice messages - they are crackling, distorted and just a mess. Older ones (since before Friday 7th October) are fine.
Seeing as we rely upon this as she is unable to write or read, we wondered if it might be a Windows update that caused the problem.
Failing any resolution of this issue we would have to resort to using another app for voice messaging, the problem being that I'm not the only person she needs to communicate with and other people she contacts also use WhatsApp."
Thanks in advance.
I contacted WhatsApp who admit it's a Windows problem and suggested that I download the WhatsApp Beta version which should not have this problem.