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BT mobile voicemail saying "Welcome to virgin mobile"


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Old 13-10-2016, 20:40
lee18xx
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Join Date: Jul 2003
Location: UK
Posts: 2,794

So I've been on bt mobile for about six months. Brand new number with them.

When someone's rang me or I've rang my own voicemail it's always said Welcome to BT Mobile. But tonight I've just rang myself on a different phone and it says "welcome to virgin mobile voicemail"

I've never been on virgin! Similarly when I ring my voicemail by using the button on my iPhone it connects me to the virgin mobile voicemail service. And the messages I had saved are gone.

What's going on?
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Old 13-10-2016, 20:58
ba_baracus
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Join Date: Sep 2009
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Both BT and Virgin are MVNO's of EE so possibly something's been messed up somewhere
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Old 14-10-2016, 12:06
mrMick
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Join Date: Mar 2003
Location: Cambridge
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Probably a glitch somewhere. I checked mine last night and got the standard BT Mobile voicemail.
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