Vodafone helpline

xStaceyxMariex · 13-05-2005, 16:28

I recently just got a vodafone phone and need to get through to customer services. I called 191, and it's all recorded messages, is there not a way to get through to someone?

Also, do any of you top up online and is it safe/easy to use?

raymartin01 · 14-05-2005, 08:28

If you keep going through the menus, eventually you get to a real person!

minka2325 · 15-05-2005, 09:33

Phone is great vodafone are ok but getting thru to a real person is a nightmare !! I have topped up online for another network with no problems

localhost · 15-05-2005, 12:36

Vodafone PAYG online topups are fine, they're the only way I top up that SIM. Easy to use and the credit is loaded immediately.

I have tried getting through to the helpdesk, I do remember it was a nightmare, wading through menu after menu, but somehow I got to speak to someone in the end (can't remember how though

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13-05-2005, 16:28	#1
xStaceyxMariex Forum Member Join Date: Dec 2004 Posts: 5,082	Vodafone helpline I recently just got a vodafone phone and need to get through to customer services. I called 191, and it's all recorded messages, is there not a way to get through to someone? Also, do any of you top up online and is it safe/easy to use? Last edited by _Stevefan : 13-05-2005 at 17:02.

14-05-2005, 08:28	#2
raymartin01 Forum Member Join Date: Mar 2004 Posts: 1,156	If you keep going through the menus, eventually you get to a real person!

15-05-2005, 09:33	#3
minka2325 Forum Member Join Date: Apr 2004 Posts: 19	Phone is great vodafone are ok but getting thru to a real person is a nightmare !! I have topped up online for another network with no problems

15-05-2005, 12:36	#4
localhost Forum Member Join Date: Apr 2005 Posts: 64	Vodafone PAYG online topups are fine, they're the only way I top up that SIM. Easy to use and the credit is loaded immediately. I have tried getting through to the helpdesk, I do remember it was a nightmare, wading through menu after menu, but somehow I got to speak to someone in the end (can't remember how though )

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Vodafone helpline