I've had my Samsung Galaxy J3 for about six weeks and for no apparant reason (and with no pressure/dropping of phone taking place) the phone screen suddenly went black with only an inch of picture visible at the top and pressure lines appeared, apparently emanating from the power button, but beneath the screen, so not actually cracks as such. Very quickly the rest of the screen went black with just flashes of colour occasionally appearing. Now if I switch on I can see nothing but can hear notification sounds only.
Reading several forums online it's clear that this has happened to numerous people with various Samsung models and for no apparent reason.
So now I'm keen to get my pictures and other files off the phone. Have tried Dr Fone but this doesn't seem to be working.
Any suggestions as to how I can recover the files would be hugely appreciated please!!!
Reading several forums online it's clear that this has happened to numerous people with various Samsung models and for no apparent reason.
So now I'm keen to get my pictures and other files off the phone. Have tried Dr Fone but this doesn't seem to be working.
Any suggestions as to how I can recover the files would be hugely appreciated please!!!