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APN "radio button" won't stay selected when abroad - Android


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Old 24-10-2016, 10:21
Rog
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Join Date: May 2001
Location: Stockport
Posts: 1,660

Virgin Mobile, Sony Xperia M4 Aqua, Android 6.0

I bought a 50MB data pass from Virgin for £1.50 to use whilst in Spain for a week.

The phone had roaming enabled and can make voice calls.

International data is enabled.

Whilst abroad the APN selection buttons (radio buttons) in settings would not stay on. If I selected one, it would turn black but if I went out of settings and back again then no APNs would stay selected.

I downloaded new APN settings for my mobile from the VM website. I also requested them from VM via text. None of this worked - the buttons would not stay selected.

I tried switching on/off and switching mobile data and roaming on and off a few times but this did not help.

As soon as I returned to the UK, mobile data picked up immediately and the APN buttons would stay selected.

Any suggestions before I ring VM please?
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