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iphone stuck in reboot mode |
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#1 |
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Forum Member
Join Date: Apr 2008
Posts: 3,172
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iphone 5c stuck in reboot mode
I think I know the answer to this but thought I would ask on here anyway
last night my iphone 5c got "stuck" with the apple logo on the screen I have tried pressing the home button and off button together to reboot the phone, it goes off and comes back on but gets stuck with the logo on the screen plugged it into itunes to restore it to factory settings, which took the best part of an hour but it couldnt complete the restore for some reason I think the phone has probably "died" but anyone got any ideas please? thanks in advance |
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#2 |
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Forum Member
Join Date: Jul 2007
Posts: 6,288
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Quote:
last night my iphone 5c got "stuck" with the apple logo on the screen
I think the phone has probably "died" but anyone got any ideas please? thanks in advance To get to DFU mode Plug your device into your computer with a USB cable. Turn off the device. Hold the Power button for 3 seconds. Hold the Home and Power buttons for 10 seconds. Release the Power button but keep holding the Home button. iTunes should see it as being in restore/recovery mode |
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#3 |
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Forum Member
Join Date: Apr 2008
Posts: 3,172
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Quote:
It could well have died but it is worth trying to get to "DFU mode" - which is a basic bootloader and has an icon of a cable being plugged in to iTunes
To get to DFU mode Plug your device into your computer with a USB cable. Turn off the device. Hold the Power button for 3 seconds. Hold the Home and Power buttons for 10 seconds. Release the Power button but keep holding the Home button. iTunes should see it as being in restore/recovery mode ![]() I did manage to get it into recovery mode last night and plugged it into itunes in the hope of restoring it but it wouldnt restore I think its died ![]() thanks for replying tho, I appreciate it |
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#4 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,905
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I've seen several references to a bit of software called Reiboot
http://www.tenorshare.com/products/reiboot.html which it is claimed can get an iPhone out of the "stuck on logo" screen mode. |
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#5 |
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Forum Member
Join Date: Apr 2008
Posts: 3,172
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Quote:
I've seen several references to a bit of software called Reiboot
http://www.tenorshare.com/products/reiboot.html which it is claimed can get an iPhone out of the "stuck on logo" screen mode. much appreciated |
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#6 |
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Forum Member
Join Date: Apr 2008
Posts: 3,172
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ok, well they want $30 before I have even started!
wont be giving that a try - sorry but thanks think its probably time for an upgrade |
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#7 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,905
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Quote:
ok, well they want $30 before I have even started!
wont be giving that a try - sorry but thanks think its probably time for an upgrade |
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#8 |
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Forum Member
Join Date: Apr 2008
Posts: 3,172
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free to download the programme
which I did but plug the phone in and up pops a box wanting $30 to continue |
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#9 |
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Forum Member
Join Date: Jul 2007
Posts: 6,288
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Quote:
free to download the programme
which I did but plug the phone in and up pops a box wanting $30 to continue |
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#10 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,905
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Quote:
free to download the programme
which I did but plug the phone in and up pops a box wanting $30 to continue At least not on my Macbook and iPhone 6. Only clicking on the box at the very bottom of the screen did I see any prompt for a payment and that was for more like $40 for the Pro version. There was certainly no pop up demanding payment before I could use the program. Just to clarify what I am seeing is what is shown in this link http://www.tenorshare.com/guide/fix-...pple-logo.html nothing more. |
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#11 |
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Inactive Member
Join Date: Mar 2003
Location: London, United Kingdom
Posts: 19,783
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Quote:
thanks - will give it a try, have nothing to loose
much appreciated |
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#12 |
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Forum Member
Join Date: Sep 2003
Location: Sandy Heath, Beds. UK
Posts: 10,379
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Quote:
It could well have died but it is worth trying to get to "DFU mode" - which is a basic bootloader and has an icon of a cable being plugged in to iTunes
To get to DFU mode Plug your device into your computer with a USB cable. Turn off the device. Hold the Power button for 3 seconds. Hold the Home and Power buttons for 10 seconds. Release the Power button but keep holding the Home button. iTunes should see it as being in restore/recovery mode |
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