I have liked Batchelors Chicken Cuppa Soup for years and yesterday had the last sachet out of a previously bought in date 4 sachet box which was like it should be white creamy and taste of chicken . Today i had a sachet out of a newly bought 5 sachet box and was really disappointed and i bought 8 of these boxes because they were on offer. Without noticing when i bought them it said "New Best Ever Recipe" on the box and they are new and horrible .The first thing i noticed is when i emptied the sachet in the cup and added boiling water it was yellow and lumpy during and after stirring then the smell hit me not of chicken but something else like a sour smell. The consistency was thicker and i did not want to but i had a taste which was sour and did not taste of chicken at all. I tried another sachet out of another box and it was the same . I have no idea why they have changed it but they have and I will definitely not be buying this product again. I googled and found some other complaints from around the country about the new Batchelors Chicken Cuppa Soup so its not just me.



