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EE 6 Months free Apple Music question.


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Old 10-11-2016, 21:44
mikey86uk
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Join Date: Feb 2005
Location: England
Posts: 5,525

I contacted apple to cancel my current subscription to Apple Music, which they did and i think i signed up ok for EE 6 months free, but if i go into my Apple Music account it doesnt mention anything about 6 months.

All it says is my current subscription is: Apple Music Membership Individual (1 Month) £9.99

Then says at the bottom.

Select an option to resubscribe. If you resubscribe, your new subscription will begin on @@date@@

Is it suppose to tell me that i have a 6month free trial or not?
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Old 11-11-2016, 08:56
TheBigM
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You have to text music to EE to get it to appear. They give you a web link where you give your itunes ID etc.

It doesn't just automagically appear in apple music by getting an EE sim.
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Old 11-11-2016, 16:38
mikey86uk
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Location: England
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Ah my bad, I copied and pasted my post I posted on EE as. I didn't get a reply.

Ive text 150 etc and set it up, but if I go into the my account section in Apple Music and then manage subscriptions it says:

My current subscription is: Apple Music Membership Individual (1 Month) £9.99

Then says at the bottom.

Select an option to resubscribe. If you resubscribe, your new subscription will begin on @@date@@

Is it suppose to tell me that i have a 6month free trial or not?
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Old 11-11-2016, 21:28
plymouthbloke1974
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You also have to wait for your current sub with Apple to lapse...
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Old 12-11-2016, 04:41
Kekebear
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Join Date: Nov 2013
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You may not be able to get the free 6 months as Apple Music is attached to your iCloud account, not your phone number.
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Old 12-11-2016, 15:37
Heanor_Man31
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Join Date: Jun 2016
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You may not be able to get the free 6 months as Apple Music is attached to your iCloud account, not your phone number.
Their Help Pages re: Apple Music seem to suggest the existing subscription directly w/Apple needs to be cancelled first before activating the six month trial:

Step 1. You'll be notified you have an existing Apple Music membership direct with Apple. Select OK.

Step 2. From the Apple Music home screen select the Apple Music account icon - on the top left corner of the screen.

Step 3. You'll see your Apple Music account page and select 'View Apple ID' from the menu.

Step 4. You'll then see your Apple Music account page. Select 'Manage' from the Subscription menu.

Step 5. On your Apple Music membership account page, switch the 'Automatic Renewal' toggle to OFF.
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