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Old 24-12-2016, 10:17
Darreninessex
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Bought one of these for my daughter....I pre.registered and therefore got unlimited calls and texts and 4GB of data.

New number so messing with ports etc..

Been very good so far, I'm within the london M25 so signal should be good
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Old 24-12-2016, 10:31
SkipTracer
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Bought one of these for my daughter....I pre.registered and therefore got unlimited calls and texts and 4GB of data.

New number so messing with ports etc..

Been very good so far, I'm within the london M25 so signal should be good
My sim is working fine too and yes, for now it’s a big no, no, no to porting.

I’m giving it a few months for them to settle the porting problem if I port at all.

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Old 24-12-2016, 11:41
1saintly
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I guess that would make some sense, especially if the LIFE mobile billing platform - presumably inherited from its Phones4u days - incurs any significant degree of ongoing costs (for example licensing).

Though if this is the case (and we're purely in the territory of supposition here!), then perhaps unwise to make the switch at the same time as launching the new brand.

One thing I remembered particularly when I read about LIFE mobile was how the voicemail service could only be turned on and off - and the delay increased? - by customer services, which struck me as an odd decision on the part of the system's designers. Maybe this has changed now it's Plusnet Mobile?

P.S. The introductory £10 for 4GB sim-only tariff seems quite good value. On a 30 day contract too, and one has to assume they'd honour it for a decent amount of time (i.e. at least a year).
Just come across this thread, missed news about Plusnet mobile. As a Plusnet broadband user, just looking into it. Prices cheaper and you get more for your money than my present O2 deal. Also should be better coverage.
Loads cheaper and better usage compared to EE http://shop.ee.co.uk/cart

Just a shame they don't have high street shops, as find that really handy if ever got any issues, local O2 shop has fab customer service. Or could you just go into local EE shop if you were on Plusnet mobile?

edit just been on live chat... yes current prices etc will be honoured, no increase after a short term due it being a introductory offer. Also no EE shops cant help.
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Old 24-12-2016, 12:15
1saintly
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as an existing broadband user (with no intention of changing) this is a bargain compared to my present O2 deal https://www.plus.net/mobile/basket
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Old 24-12-2016, 12:57
packages
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Just remember to use the coverage checker at places you visit frequently.
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Old 24-12-2016, 15:02
clewsy
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And if you want to keep your existing number read the posts in this thread and make your own mind up.
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Old 24-12-2016, 15:10
noise747
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Just come across this thread, missed news about Plusnet mobile. As a Plusnet broadband user, just looking into it. Prices cheaper and you get more for your money than my present O2 deal. Also should be better coverage.
Loads cheaper and better usage compared to EE http://shop.ee.co.uk/cart

Just a shame they don't have high street shops, as find that really handy if ever got any issues, local O2 shop has fab customer service. Or could you just go into local EE shop if you were on Plusnet mobile?

edit just been on live chat... yes current prices etc will be honoured, no increase after a short term due it being a introductory offer. Also no EE shops cant help.
Our local Vodafone shop have moved into our newish shopping centre, which I feel is out of the way since I do not go to the complex, so the lack of a shop for Plusnet mobile is not a problem. Anyway, the staff in the shop do not seem to be that interested when people complain about the lack of vodafone signal around here, all we get is at least five people must complain , I am pretty sure they have had a lot more than five to be honest.
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Old 24-12-2016, 16:03
binary
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Had 3 contracts with Life Mobile, since PlusNet took over they have managed to lose a ported number, so when anyone tries to call they are told the number does not exist. ...

Just to be clear that we're reading this right, the number that has been lost (hopefully only temporarily) had been successfully ported in to LIFE Mobile - and was working normally - before LIFE changed into Plusnet mobile?

If that's the case, then it seems Plusnet mobile aren't only making a hash of porting numbers into their new system, they have also somehow managing to lose at least one number that has been previously ported in when it was still LIFE Mobile. Worrying.
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Old 24-12-2016, 16:09
binary
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And if you want to keep your existing number read the posts in this thread and make your own mind up.
Though if it was me, and I wanted to port a number in, I wouldn't go near them with a bargepole.

I've had porting problems before (not involving MVNOs) and it is immensely frustrating, with your number being stuck in limbo, callers getting the "number does not exist" message and text messages just disappearing into a black hole.
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Old 24-12-2016, 16:23
Mark C
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Though if it was me, and I wanted to port a number in, I wouldn't go near them with a bargepole.

I've had porting problems before (not involving MVNOs) and it is immensely frustrating, with your number being stuck in limbo, callers getting the "number does not exist" message and text messages just disappearing into a black hole.
Judging by posts on the subject in here over the years, porting does appear to have an alarmingly high element of risk associated ?
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Old Yesterday, 21:15
InfamousTeal
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I ordered a Plusnet sim a few days ago and it came today. I've gone ahead and requested a port so I'm hoping that goes through despite the problems over Christmas.

However, I seem to have one of the few faulty SIMs, as no matter what I do, mobile data does not work. Tried different APNs, reset settings etc, tried in multiple phones, nothing. It's the same problem other users have reported over on their community.

I waited 30 mins on hold to get to Customer services, who have sent me out a new SIM in the hope it will fix it. Not a great start but if they work from here on, it does sound like a good little network.

Plus it's a joy to have UK customer service. Had to get my PAC code from iD mobile and the poor woman from, I'm guessing India, could not understand my accent nor could I understand hers. Not her fault though.

I'll update when I get the new SIM!
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Old Yesterday, 21:48
noise747
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i have decided to have a look myself as well, got my sim today, but it says it will not be activated for a couple of days after I received it.
i am not porting my number yet, I will try it out and see what it is like and stick my old sim in my old Motorola non-smart phone, so people can still get in touch with me on my old number. i will try the plusnet sim in my phone for a couple of weeks or so and then if all goes well I will get a pac from Voda, if not then I can cancel plusnet mobile as it is only a 30 day contract
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