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EE 800 Mhz 4G to go live next week |
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#326 |
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Forum Member
Join Date: Jan 2016
Posts: 306
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Quote:
But I think we need some perspective on this. There must have been something seriously wrong for it not to launch on time. Better done right than botched. They've most definitely planned this switch on for months and having to delay, after going public with launch dates, must have been EE's marketing department's absolute nightmare! They haven't intentionally misled their customers, they've done this at absolute last resort to prevent causing us connectivity issues. Hats off to them for putting quality over marketing advantage is what I say! Many companies would have done it the other way around.
Perhaps they should have got their ducks in a row and soft launched like they did with VoLTE before singing it from the rooftops, but I'm sure it's EE marketing department that got excited and wanted to announce prematurely. Patience will be rewarded... |
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#327 |
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Join Date: Jul 2002
Location: a land filled with trolls
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The fact VoLTE was soft launched so long before suggests there are many issues, and I did say I had various issues a week ago (silence, white noise, twanging noises on calls) so maybe they hit on some issues that forced a delay.
Or maybe it's as simple as the provisioning process failing and that's all that needs to be fixed. |
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#328 |
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Forum Member
Join Date: Dec 2015
Posts: 73
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Quote:
The fact VoLTE was soft launched so long before suggests there are many issues, and I did say I had various issues a week ago (silence, white noise, twanging noises on calls) so maybe they hit on some issues that forced a delay.
Or maybe it's as simple as the provisioning process failing and that's all that needs to be fixed. |
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#329 |
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Forum Member
Join Date: Jan 2016
Posts: 306
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Quote:
The fact VoLTE was soft launched so long before suggests there are many issues, and I did say I had various issues a week ago (silence, white noise, twanging noises on calls) so maybe they hit on some issues that forced a delay.
Or maybe it's as simple as the provisioning process failing and that's all that needs to be fixed. |
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#330 |
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Join Date: Jan 2016
Posts: 306
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Evidence is here http://imgur.com/a/lbBba this is from last wednesday 23.11 Here is better one http://imgur.com/a/7Fy56
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#331 |
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Forum Member
Join Date: Dec 2015
Posts: 73
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Quote:
So why was I getting band 20 last wednesday morning 2 bars. Then 2 days later nothing but EE person today told me that the mast broadcasting 4G800 is faulty and will be fixed soon and I will be picking again band 20. Area is RG9 5LP and the nearest 4G800 mast is in Nettlebed. I have a pic which I took with my Iphone. How can I show it. Even made a call but data did not work
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#332 |
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Forum Member
Join Date: Jun 2015
Posts: 282
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Quote:
So why was I getting band 20 last wednesday morning 2 bars. Then 2 days later nothing but EE person today told me that the mast broadcasting 4G800 is faulty and will be fixed soon and I will be picking again band 20. Area is RG9 5LP and the nearest 4G800 mast is in Nettlebed. I have a pic which I took with my Iphone. How can I show it. Even made a call but data did not work
Patience is a virtue ![]() Also I am sure it will be before Santa, everyone has the patience to wait for him... |
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#333 |
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Join Date: Jan 2016
Posts: 306
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Because mobile networks are very fluid creatures and sometimes things don't go to plan, as others have said it's much better to delay and launch the service properly than make it live and hope for the best.
Patience is a virtue ![]() Also I am sure it will be before Santa, everyone has the patience to wait for him...
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#334 |
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Forum Member
Join Date: Jun 2015
Posts: 282
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Ok so I am waiting with a glass of wine or may be few bottles
![]() ![]() Outside of that, I can't say you will have to just wait and see. |
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#335 |
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Join Date: Jan 2016
Posts: 306
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nissed as a pewt
![]() Outside of that, I can't say you will have to just wait and see.
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#336 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,010
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I'm struggling with your argument Georgi. It's not working as it's should so it's been delayed. Perhaps the representative you spoke to wasn't privy to some of the information we now have. You're clearly upset about this delay, but you should remember that this is a first world problem and things can get much worse than delayed 800mhz 4G. Things happen and things go wrong.
Which is what will happen here when it finally goes live for all. It won't be an event you'll even remember in a few months or tell to your grand children. 'I remember when EE delayed 800MHz by a day or two. We really suffered then and some called for EE to be shut down and fined millions of pounds for all the inconvenience caused'. I can try and find out what the problem was, but I never expected it to launch this side of Christmas so a day or two (heck, even next week) isn't going to bother me that much. |
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#337 |
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Join Date: Jan 2016
Posts: 306
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It's like a flight that's uncomfortable and delayed. You moan at the time but once you land and step off, all is forgotten.
Which is what will happen here when it finally goes live for all. It won't be an event you'll even remember in a few months or tell to your grand children. 'I remember when EE delayed 800MHz by a day or two. We really suffered then and some called for EE to be shut down and fined millions of pounds for all the inconvenience caused'. I can try and find out what the problem was, but I never expected it to launch this side of Christmas so a day or two (heck, even next week) isn't going to bother me that much. |
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#338 |
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Join Date: Apr 2005
Location: Scotland
Posts: 4,965
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Christmas 2017 you mean : "Another 3,000 sites will be equipped with the low frequency spectrum before the end of 2017."
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#339 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,965
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Quote:
So why was I getting band 20 last wednesday morning 2 bars. Then 2 days later nothing but EE person today told me that the mast broadcasting 4G800 is faulty and will be fixed soon and I will be picking again band 20. Area is RG9 5LP and the nearest 4G800 mast is in Nettlebed. I have a pic which I took with my Iphone. How can I show it. Even made a call but data did not work
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#340 |
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Join Date: Sep 2016
Location: Croydon, London
Posts: 67
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If you say so..
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#341 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,010
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Because they can allow everyone in the local area to join the 800 mast if they wish for testing purposes. They then can do it on an account/phone basis..
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#342 |
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Forum Member
Join Date: Apr 2016
Posts: 149
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Quote:
So why was I getting band 20 last wednesday morning 2 bars. Then 2 days later nothing but EE person today told me that the mast broadcasting 4G800 is faulty and will be fixed soon and I will be picking again band 20. Area is RG9 5LP and the nearest 4G800 mast is in Nettlebed. I have a pic which I took with my Iphone. How can I show it. Even made a call but data did not work
You can't go making judgments from a service that isn't even publicly live yet. |
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#343 |
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Forum Member
Join Date: Dec 2013
Location: Leicester
Posts: 198
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Quote:
The fact VoLTE was soft launched so long before suggests there are many issues, and I did say I had various issues a week ago (silence, white noise, twanging noises on calls) so maybe they hit on some issues that forced a delay.
Or maybe it's as simple as the provisioning process failing and that's all that needs to be fixed.
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#344 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,010
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I make hardly any calls either, so when it was happening it was about 50% of all the calls that day!
Can't complain too much though as I intended to report it and then got tied up on other things. I would hope they noticed though, given my site is on the roof of their headquarters. |
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#345 |
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Join Date: Apr 2005
Location: Scotland
Posts: 4,965
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Well it's from EE's press release after all! Do you have any other information?
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#346 |
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Join Date: Sep 2016
Posts: 97
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bookey I know that things sometimes do not go the way we expect but I know my self and I am very impatient but just have to calm. I moved from Voda to EE as fed up with their delay with VoLTE.(impatient) Just have to learn how to be more patient in future
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#347 |
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Join Date: Feb 2008
Posts: 1,527
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You've not been around here long..
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#348 |
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Join Date: Jul 2007
Posts: 3,985
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To give jo_m1 a clue, The Lord's employer is a company providing mobile phone service
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#349 |
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Join Date: Jul 2002
Location: a land filled with trolls
Posts: 12,010
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#350 |
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Join Date: Jul 2007
Posts: 3,985
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