Seems like I'm far from the only one.

Even though all 3 TV's (LG using the Now app) and the tablet running the LG app, whenever I try to access NOW via tablet or the main TV you get then message "too many simultanious streams - please turn one off" when they are all off, except the one I'm trying to watch. You are allowed four devices and two can be watched concurrently.

On their community board, a lot are having problems like this - anyone here? I'm a week or so into a month's sports pass and I'm asking for a full refund...or they fix it and my month can start from fresh.

It's also tough on sports fans who buy a single event and then find they can't access it when they turn on.

I have not had this problem. I use the Now TV app on my LG TV and the Now TV app on my tablet. Why are you using a LG app rather than a Now TV app on your tablet?

I'm using the embedded premium TV apps. Why would I want to cast the tablet? Tablet has the same fault anyway

As I said, I am using the embedded (premium as you call it) Now TV app on my LG Smart TV. On my tablet I am using the Now TV app so that I can watch when away from home using hotel wifi for example. You state you are using a "tablet running the LG app", which LG app is that and what does it have to do with Now TV?

Got to be a typo, surely it should have read "and the tablet running the Now TV app".

howard h - have you tried signing out of the TV apps on all but the main TV to see if that makes a difference, shouldn't need to but might be a start to see where the issue is.

BiB. That could be the issue. If the App requires you to explicitly sign on and off then simply switching the telly off or quitting out of the app and going back to Freeview or whatever may not sign out of the session.

So Now TV thinks the session is still open even though the device that opened it is no longer viewing any Now TV content.

Yes, that's their suggestion, in fact they suggest turn off, back on and off again, but unfortunately it doesn't work - again I'm not the only one. It takes four hours for the system to clear - not much use if you use two downstairs during the evening and then want to use the bedroom...

One solution is to get them to clear all four devices and then sign in with a tablet (1 device) and Chromecast (second device) and simply move the cast to the TV you want, until they solve the problem. Not a very good solution for a premium service, especially if you've bought the boxes or a TV specifically for the app.

I've 2 NowTV boxes plus use the app on XB1 and iPad and have never had this problem. I've often had it running concurrently on 2 platforms from 4. I've never used a TVs built in app, though, so my money would be on the issue lying with that.

Managed to get a little bit of compensation out of them - a week's pass to make up for the *lost* days.
Would still have preferred a full refund - this last few days has been appalling and their response to it less than satisfactory.
Hope their techies have it sorted quickly and announce a similar "compensation" for those affected.

I faced a similar probably a couple of weeks ago. It really doesn't like it if I stream through my tablett and PS4 app at the same time.