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Query about already paired box |
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#1 |
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Forum Member
Join Date: Apr 2005
Posts: 274
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Query about already paired box
Last Wednesday, I upgraded to Sky Q from HD plus 2 multi-rooms.
To cut a long story short, I had a new dish and still have the old set-up. I want to give one of the boxes to a friends to replace his old one. Plugged in it to clear it down and everything still works so it appears to still be active. If he tries to pair to a new card, will there be any issues and do I need to contact Sky? Thanks. |
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#2 |
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Forum Member
Join Date: Feb 2013
Posts: 687
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There shouldn't be any problems, just pair it online at http://activatemychannels.sky.com/activate
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#3 |
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Forum Member
Join Date: Mar 2002
Location: Oxford
Posts: 12,689
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Or just connect the box to the internet and do a "new install" - it gives the option to pair card near the end. New install is found in hidden menu - Services, 0, 0, 1, Select.
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#4 |
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Forum Member
Join Date: Feb 2002
Posts: 20,366
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Quote:
Or just connect the box to the internet and do a "new install" - it gives the option to pair card near the end. New install is found in hidden menu - Services, 0, 0, 1, Select.
You need to be connected to the internet. |
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#5 |
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Forum Member
Join Date: Jan 2011
Location: Oxford
Posts: 4
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Quote:
Last Wednesday, I upgraded to Sky Q from HD plus 2 multi-rooms.
To cut a long story short, I had a new dish and still have the old set-up. I want to give one of the boxes to a friends to replace his old one. Plugged in it to clear it down and everything still works so it appears to still be active. If he tries to pair to a new card, will there be any issues and do I need to contact Sky? Thanks. |
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#6 |
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Forum Member
Join Date: Feb 2013
Posts: 687
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Quote:
How did you manage to keep your 2 Sky HD boxes and cards whilst getting a Q box? I understood that Sky will not let you have both accounts.
Sky Q requires a viewing card starting with either an 8 or 9 for full functionality to work therefore customers with older viewing cards will receive new ones when upgrading. Sky dont ask for the old ones back and they remain active for a short period after your Sky Q install. |
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