I rang up tesco over a month ago now to pay off my contract, 10 months remaining of a 24 month contract. Paid it off no problem as I have moved to another network, I didn't think to ask for a unlock code, rang them back a day or two later and they said it would take 7 to 28 days and I would recieve an email. Okay I thought, surely it can't take that long, anyway I rang last Monday to ask if they could speed up the process but they said they couldn't and that it's actually 7 to 20 to days. It was 20 days as of yesterday and I still haven't received an email.
Does anybody have any ideas as this is causing me a huge inconvenience?
Does anybody have any ideas as this is causing me a huge inconvenience?