After the whole sorry saga of trying to cancel my contract instead of upgrading with vodafone I ended up ugrading cos they gave me wrong advice about how to cancel.
So my shiny new phone arrived on monday but they havent sent the new sim card they promised would be sent.
My existing sim card doesn't fit and so i cant use it.
Now they wont send me a sim card so i asked to cancel. I was on the webchat and they told me if I go into a shop they will cancel and arrange return of the phone as they are unable to. After the wrong advice last time I dont actually believe them so am I wasting my time going to the shop tomorrow.
i am now stuck with a phone i cant use for two yrs!
So my shiny new phone arrived on monday but they havent sent the new sim card they promised would be sent.
My existing sim card doesn't fit and so i cant use it.
Now they wont send me a sim card so i asked to cancel. I was on the webchat and they told me if I go into a shop they will cancel and arrange return of the phone as they are unable to. After the wrong advice last time I dont actually believe them so am I wasting my time going to the shop tomorrow.
i am now stuck with a phone i cant use for two yrs!