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orange techical support!!arhhhh


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Old 16-05-2005, 14:29
riaz
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Join Date: Apr 2001
Posts: 672

i bought an orange contract a few months ago and ever since have had problems recieving msgs on time. i only get them when i turn my fone off and on again!! i tried my sim in another fone and no problems.

iv rang orange cs who tell me that tech support will contact me. they rang once and said there was no problem. how the hell do i get this sorted and will orange be able to replace my faulty handset under 12month warranty?
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Old 16-05-2005, 14:44
stickworlduk
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Join Date: May 2005
Posts: 53
This happened to my sister with here phone and its was a the "phone not being totaly compatible with the network" But she got a newer version of it and it works good now so i would take it back and get a new one and keep doing that until you get one that works
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Old 17-05-2005, 09:55
jackslick
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Join Date: Jan 2005
Location: Newcastle
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Tech support are a slack bunch
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Old 17-05-2005, 16:23
skip raider
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Join Date: Mar 2005
Location: Murton, County Durham
Posts: 484
If there is no problem if you put another SIM in the phone then its not the phone at fault. Have you checked the message centre number?
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