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Can a shop refuse to sell you an item at checkout? |
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#51 |
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Join Date: Jan 2011
Posts: 11,891
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I was in Toys R Us recently with my son, and while I was waiting for him to pay I started reading the signs that were dotted around the place. One of them said something like they reserve the right to limit the quantity of an item that can be purchased by each customer. It's understandable I guess, though Smyths not letting you buy 3 of the same item is a bit OTT!
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#52 |
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Join Date: Apr 2011
Posts: 10,733
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Quote:
In the summer I wanted to buy some Pokemon cards from a well known store that sells them and they didn't have any because someone had apparently come in and bought them all for his birthday. I didn't believe that story and I suspect they bought them to resell.
By the time they did get stock in from wherever printed them the fashion was on its way out so they didn't really sell. But some other less popular card games it wasn't unusual for the dad to come in and buy the entire stock as it was popular at the kids school and they needed loads to put into the party bags for the kids birthday party. |
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#53 |
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Join Date: Sep 2008
Location: At college, in L.A.'s office
Posts: 54,214
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Quote:
If this was the original pokemon release of the card game then it literally was impossible to get stock once the TV series came out and everyone and their dog wanted them and people were ram raiding comic book shops just for the cards and after the two boxes we had sold out we would on a saurday morning have loads of dads come in with the kids hunting and telling us they've been to every place within miles and no one had any for sale.
By the time they did get stock in from wherever printed them the fashion was on its way out so they didn't really sell. But some other less popular card games it wasn't unusual for the dad to come in and buy the entire stock as it was popular at the kids school and they needed loads to put into the party bags for the kids birthday party. |
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#54 |
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Join Date: Jun 2002
Posts: 36,980
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Quote:
Now my question is. Was that managers actions illegal and have any of you experienced something like this before?
It's just till-jockeys on some kind of power-trip for the most part and is clearly not store-policy otherwise it'd be the same throughout the whole store but as I've found - It isn't. |
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#55 |
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Join Date: Oct 2010
Location: in the Sun (ツ)
Posts: 11,219
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Quote:
But would they really care if 30 people are buying 1 each or 1 person buys 30 as long as they are all sold.
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#56 |
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Join Date: Nov 2015
Posts: 1,273
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yes, because if you sell 30 to one customer then you could have to turn away 29 other customers making enquiries after it, a very tiresome day and not good customer relations.
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#57 |
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Join Date: May 2007
Posts: 3,884
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Quote:
Yeah, nothing worse for customer relations you advertise something at a good price, then people travel to the store to find there is nothing for them (take note Aldi). At the end of the day sales are really to get people in the store who might buy other items too.
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#58 |
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Join Date: Mar 2012
Location: Nelson Mandela House- Peckham
Posts: 3,478
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I dont see a problem in you buying 3 action figures, what business is it of the manager what your doing?. Sometimes when bored in some shopping centres I look in HMV, I eye up some CD's that look like something I'd like, remember what they are for later and then buy them as MP3's off the internet. HMV cant stop me! & Smyth shouldnt have stopped you from paying for 3 of the same items. Just proves that if you got them down the road it's not a massive rare figure so it doesnt matter how many you buy.
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#59 |
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Join Date: Dec 2006
Location: Plymouth
Posts: 1,480
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Even if you are selling them on, it's nothing to do with him. Once you've paid for them at the agreed price, they're your property.
I'd fire off an email to head office. |
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#60 |
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Forum Member
Join Date: Feb 2011
Posts: 25,210
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Quote:
Even if you are selling them on, it's nothing to do with him. Once you've paid for them at the agreed price, they're your property.
I'd fire off an email to head office. |
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#61 |
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Join Date: Jan 2006
Posts: 9,093
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I was refused anything larger than a teeny tiny packet of citric acid in Sainsburys last week - they wouldn't even sell us two packs of it - I wanted it to make bath bombs! Apparently drug addicts use it to cut with other drugs - so I researched this - apparently one small pack covers a few 'shots' of drugs so the pack they were willing to sell could be useful anyway to an addict!
I went on amazon, bought 1kg and of course as us usual with Amazon got the list of 'frequently bought with this item' Rose petals, bath bomb molds, and perfume oils! Yeah sainsburys, you're truly saving lives with your policy! Maybe they'll start limiting the amount of cola customers purchase in case they using it to 'cut' with their vodka - which apparently you can buy in unlimited amounts - shame I'm straight edge and tee total just trying to copy Kirsty's homemade Christmas you fudge nuggets 😂 |
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#62 |
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Forum Member
Join Date: Mar 2008
Location: dole office.
Posts: 35,061
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Quote:
I was refused anything larger than a teeny tiny packet of citric acid in Sainsburys last week - they wouldn't even sell us two packs of it - I wanted it to make bath bombs! Apparently drug addicts use it to cut with other drugs - so I researched this - apparently one small pack covers a few 'shots' of drugs so the pack they were willing to sell could be useful anyway to an addict!
I went on amazon, bought 1kg and of course as us usual with Amazon got the list of 'frequently bought with this item' Rose petals, bath bomb molds, and perfume oils! Yeah sainsburys, you're truly saving lives with your policy! Maybe they'll start limiting the amount of cola customers purchase in case they using it to 'cut' with their vodka - which apparently you can buy in unlimited amounts - shame I'm straight edge and tee total just trying to copy Kirsty's homemade Christmas you fudge nuggets 😂 |
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#63 |
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Forum Member
Join Date: Sep 2011
Posts: 22,431
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Quote:
In the summer I wanted to buy some Pokemon cards from a well known store that sells them and they didn't have any because someone had apparently come in and bought them all for his birthday. I didn't believe that story and I suspect they bought them to resell.
So much so that in my store they are now a behind the counter item. It's nuts. |
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#64 |
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Forum Member
Join Date: Apr 2011
Posts: 10,733
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Quote:
Or if like my store they were too embarrassed to admit that since Pokemon Go was launched the amount of Pokemon cards being stolen has gone though the roof.
So much so that in my store they are now a behind the counter item. It's nuts. |
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#65 |
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Forum Member
Join Date: Sep 2011
Posts: 22,431
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Quote:
They always were in our shop, not just the pokemon but all sorts of cards as they're so easy to pinch and the local druggies love something easy to be able to pass on.
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#66 |
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Forum Member
Join Date: Sep 2008
Location: At college, in L.A.'s office
Posts: 54,214
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Quote:
Or if like my store they were too embarrassed to admit that since Pokemon Go was launched the amount of Pokemon cards being stolen has gone though the roof.
So much so that in my store they are now a behind the counter item. It's nuts. |
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