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Broadband usage has doubled ?


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Old 06-12-2016, 09:36
terry45
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Join Date: May 2004
Location: farnborough
Posts: 1,732

We have Bt broadband with 45 Gig monthly allowance. Average usage has been 20 gig a month, last month it almost doubled and this month the bt usage monitor is advising more than 45 gig will be used. Am not using the internet anymore than normal.

Any ideas.
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Old 11-12-2016, 23:02
samuel79
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Join Date: May 2012
Posts: 87
you dont say if you have any devices connected or had friends over that have used your data

I suspect someone is using it with your password i would google how to change it fast as there charges for going over are huge
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Old 19-12-2016, 14:01
jackthom
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Join Date: Nov 2001
Location: Northumberland
Posts: 4,530
Yes log in to My BT https://home.bt.com/login/loginform? go to My Profile then Edit Password.
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