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The new 'EE' App


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Old 08-12-2016, 12:13
superleeds27
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Join Date: Jun 2006
Posts: 94

Is anyone having issues with this?

Android user and every time i go to open it just keeps giving me the following message

Sorry, we're unable to show this right now

Something's gone wrong, it's our fault. We're trying to fix it.
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Old 08-12-2016, 13:33
biggy7
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Join Date: Jun 2001
Posts: 94
just tried it, works fine for me

logged in ok, seen my allowances etc
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Old 08-12-2016, 13:56
lozzauk85
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Join Date: Jan 2011
Posts: 104
Not been working for me for a while now. Same error message.
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Old 08-12-2016, 15:17
Synthetic42
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Join Date: Oct 2012
Location: Newcastle
Posts: 1,510
Is anyone having issues with this?

Android user and every time i go to open it just keeps giving me the following message

Sorry, we're unable to show this right now

Something's gone wrong, it's our fault. We're trying to fix it.
Mine has done that since I was beta testing it months ago, EE were never bothered to look into it so I've not been able to use the app since, or still since it was "officially" released
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Old 08-12-2016, 16:13
Smurf001
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Join Date: Oct 2014
Posts: 130
I can open the app but since the update can not download my bills.
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Old 08-12-2016, 19:19
superleeds27
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Join Date: Jun 2006
Posts: 94
I spoke on live chat. Was asked several questions about cookies, if I'd downloaded via mobile data instead of wifi.

Got fobbed off and was told 2nd level needed to look at this and I'd have to.ring them.

Give it a miss I think.
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Old 08-12-2016, 22:44
Lincs_Imp
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Join Date: Jan 2016
Posts: 91
Just tried the app with zero problems. Signed straight in, could see all allowances and usage and downloaded last bill.
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Old 09-12-2016, 08:48
Mark C
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Join Date: Dec 2001
Location: Hampshire
Posts: 8,077
Just tried the app with zero problems. Signed straight in, could see all allowances and usage and downloaded last bill.
Still no sign of unbilled usage (which it used to have !)
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Old 09-12-2016, 11:47
superleeds27
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Join Date: Jun 2006
Posts: 94
Giving me a different message now.

Routine maintenance
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