The woman with a baby, was rightly told by the ticket inspector that as she didn't purchase a first class ticket, she wasn't entitled to sit in the first class carriage.
Having a baby with you dosent mean you can buy a standard ticket and sit in first class, where ticket holders have paid alot more.
The priority seats in first class, are for first class ticket holders only. She could have won her argument if she had demanded a priority seat in standard class, which is the carriage she had bought a ticket to sit in.
The woman could have received a fine for sitting in first class with a standard ticket.
If the first class carriage had been declassified, which it wasn't, the first class ticket holders could have received a refund for their journey.
As she had an standard ticket, why didn't she sit in a standard carriage, rather than thinking that she was entitled to sit in first class without paying to do so, just because she had a child.
I don't agree with the old woman,s respect your olders & betters though! Betters?