Originally Posted by acoolwelshbloke:
“Why didn't you ask who was calling before confirming who you were? You could then of then said, I'm sorry, Mr X isn't here at present, can I take a message...”
“Why didn't you ask who was calling before confirming who you were? You could then of then said, I'm sorry, Mr X isn't here at present, can I take a message...”
He did say he was from Screwfix however I could tell he was a call centre droid, i.e. not a store manager from local store. I figured what the hell.



