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Vodafone - Data Cap now available!


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Old 20-12-2016, 09:54
interactiv-uk
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You aren't the only one, it's not showing that in my app either.
Or mine in Android
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Old 20-12-2016, 10:13
Jon_111
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Looking at https://www.vodafone.co.uk/explore/costs/data-charges/ it says:

Please note: the UK data cap is switched off as standard. It’s only available on Pay monthly and SIM only bundles bought after 5 May 2016, or Mobile Broadband and tablet bundles bought after 28 September 2016.
That would be why the cap switch isn't available in the app for me. My sim only 12 monther started early 2016.
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Old 20-12-2016, 11:05
DavidGover
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That would be why the cap switch isn't available in the app for me. My sim only 12 monther started early 2016.
That would also explain why even after I sent the text to 40506 and got a reply saying it would be added, I still haven't received the confirmation of it being applied.
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Old 20-12-2016, 12:27
Gigabit
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Ah so it's available only on CTR12 plans. I wondered if that might be the case.

You can migrate to A CTR12 plan if you phone up.
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Old 20-12-2016, 13:15
DavidGover
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Accidental duplicate.
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Old 20-12-2016, 13:20
DavidGover
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Just tried on another device with a Vodafone plan taken out about 3 months ago and the option is there and has successfully enabled.
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Old 20-12-2016, 14:15
d123
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You can migrate to A CTR12 plan if you phone up.
Or just kick the useless bunch of idiots that will roll out a feature so only a portion of their customers can make use of it into touch, as I will be doing in January...
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Old 20-12-2016, 20:55
rasseru16
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Ah so it's available only on CTR12 plans. I wondered if that might be the case.

You can migrate to A CTR12 plan if you phone up.
Sorry to sound thick but what is a CTR12 plan please?
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Old 20-12-2016, 22:53
Gigabit
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Sorry to sound thick but what is a CTR12 plan please?
CTR12 is the 12th refresh to the consumer plans Vodafone have done. Basically the new cap is only selectable on the new plans because the old plans don't really exist on the system anymore.
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Old 20-12-2016, 23:40
plymouthbloke1974
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CTR12 is the 12th refresh to the consumer plans Vodafone have done. Basically the new cap is only selectable on the new plans because the old plans don't really exist on the system anymore.
I expect they do still exist on the system.... it's just a way to wring that few extra pennies out of customers.

On my system I can still find T-Mobile Personal Call, Bronze, Silver and Gold plans if I override the matrix.... not that anyone would want them!
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Old 20-12-2016, 23:48
Gigabit
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I expect they do still exist on the system.... it's just a way to wring that few extra pennies out of customers.

On my system I can still find T-Mobile Personal Call, Bronze, Silver and Gold plans if I override the matrix.... not that anyone would want them!
They exist to a limited number of people but the majority of people can't access them. You can make changes to the price plan that involve chargeable extras but the data capping option won't be associated with that price plan.

But what you said is true. They could associate it but the money comes in. Having said that the way the system is setup favours the new price plans.
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Old 21-12-2016, 07:32
Jon_111
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Or just kick the useless bunch of idiots that will roll out a feature so only a portion of their customers can make use of it into touch, as I will be doing in January...
My thoughts too! I can kick them into touch or *upgrade* now.
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Old 21-12-2016, 08:11
Mark C
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Or just kick the useless bunch of idiots that will roll out a feature so only a portion of their customers can make use of it into touch, as I will be doing in January...
Is it just Vodafone in the UK who are a useless shambles, or has the culture been exported to all the foreign telcos they've snapped up ?
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Old 21-12-2016, 11:14
Gigabit
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Is it just Vodafone in the UK who are a useless shambles, or has the culture been exported to all the foreign telcos they've snapped up ?
Much better abroad from what I understand.

Vodafone UK has this endemic problem with middle management. People have good ideas but they're never allowed to progress very far.
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