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Catch up SD and HD |
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#1 |
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Forum Member
Join Date: Apr 2006
Location: Up North
Posts: 718
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Catch up SD and HD
We have two Sky HD+ Boxes. Both are connected to the internet.
We can receive free-to-air HD on both boxes but one box only gives us the SD option on Catch-up services whilst the other gives us SD or HD options. It is not a question of signal strength or broadband speed; it s just that one box never provides the HD option. Any ideas please? |
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#2 |
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Forum Member
Join Date: Dec 2002
Location: Hibaldstow, N. Lincolnshire
Posts: 5,985
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There is a permanent option to download in SD only - perhaps it's been set to that?
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#3 |
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Forum Member
Join Date: Apr 2006
Location: Up North
Posts: 718
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Quote:
There is a permanent option to download in SD only - perhaps it's been set to that?
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#4 |
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Forum Member
Join Date: Feb 2013
Posts: 687
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Go to SERVICES > CUSTOMISE > ONDEMAND DOWNLOAD FORMAT and change it to "Allways Ask"
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#5 |
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Forum Member
Join Date: Apr 2006
Location: Up North
Posts: 718
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Quote:
Go to SERVICES > CUSTOMISE > ONDEMAND DOWNLOAD FORMAT and change it to "Allways Ask"
From SERVICES I see Radio, Accessibility, Options, Settings, Parental Control, Help, Get Sky Products & My Account. |
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#6 |
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Forum Member
Join Date: Mar 2002
Location: Oxford
Posts: 12,689
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Quote:
Thanks but I do not see those Options.
From SERVICES I see Radio, Accessibility, Options, Settings, Parental Control, Help, Get Sky Products & My Account. |
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#7 |
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Forum Member
Join Date: Apr 2006
Location: Up North
Posts: 718
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Quote:
Didn't you bother looking in those apps? Look undewr "Options" Those quoted before were for the earlier EPG on older HD boxes.
I have found it and fixed it now. Thank you for the guidance. |
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