Originally Posted by JasonWatkins:
“Ringing any company that has an automated messaging "menu". Most companies i've had to ring keep you in the menu for at least 2 or 3 minutes before you get to speak to an actual person, who is highly likely to be in the same room as everyone else anyway.”
This. I especially hate the systems that leave you on hold listening to 'music' (term used very loosely) for ten minutes plus, occasionally punctuated by a robotic voice saying 'Thank you for holding'. As if I were doing it as a favour to them, and not because it's the only way I'm ever going to get to speak to a human being at the company.
Having said that, getting through to a human being can be more trouble than it's worth sometimes too. You don't just have to show evidence of illness for the receptionists at our local surgery to grant you an appointment with a doctor, you have to be able to show your own death certificate.
My pet 'what a faff' though is parcel delivery. I should probably be grateful to have witnessed personal bests that Usain Bolt would have been proud of as couriers leg it from the van to my front door with 'sorry you were out' cards and back again, but I'd really rather not have to wait in for yet another day.