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No Sound on BBC 1 HD |
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#26 |
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Join Date: Oct 2003
Location: Darn Sarf
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Quote:
So what I can tell BBC One HD in England and Scotland went silent at the start of Match of the Day when the sound mode is changed to 5.1
Scotland got sound back I assume by switching back to 2ch stereo. BBC One HD in Wales, NI and iplayer don't carry 5.1 sound so were OK. Audio resumed in England at 0006 in 2ch stereo. |
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#27 |
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Join Date: Dec 2001
Location: West London
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Gon be some very pissed off folks come the morning when they go to watch what they recorded!
Not sure why they needed to change the sound mode for that show. Do many people watch football for the sound effects? |
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#28 |
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Join Date: Aug 2011
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They could have put a banner up saying Sorry for the loss of sound.
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#29 |
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Join Date: Feb 2009
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Gon be some very pissed off folks come the morning when they go to watch what they recorded!
Thought it was my freesat box playing up, but it was the same when I checked the Freeview recording upstairs. Boooo.
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#30 |
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Join Date: Oct 2004
Location: Buckingham
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My guess is that the all the regular sound engineers were at home enjoying Christmas with their families leaving their well-meaning manager to cover but whose technical skills are now sadly out of date for the equipment now being used. Took them a few phones call to find an engineer who was sober enough to tell them which buttons to press.
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#31 |
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Join Date: Jun 2011
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Quote:
My guess is that the all the regular sound engineers were at home enjoying Christmas with their families leaving their well-meaning manager to cover but whose technical skills are now sadly out of date for the equipment now being used. Took them a few phones call to find an engineer who was sober enough to tell them which buttons to press.
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#32 |
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Join Date: Jul 2009
Location: London
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If that's all it was, it's surprising that it took more than a few minutes to do the audio switch, which ought to have been possible pretty well immediately if they had the kind of control viewers are entitled to expect. So I wonder if there was more to it than that?
Alarms would have been raised that all was not well on BBC 1 sound by a combination of staff monitoring, automatic alarms and calls from viewers. I work with various bits of encoding and decoding kit, and it is not always as reliable as you may wish. If something needs a reboot, as so often happens, then you need to consider what the knock on will be to other systems around it. The fact that it knocked out sound on different platforms makes it unlikely to be a single encoder on the distribution, but maybe something on playout, possibly downstream from the network continuity point. I don't know the current configuration, but as several different companies are involved it can be more tricky. I bet there is already a flurry of emails going on. |
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#33 |
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Quote:
My guess is that the all the regular sound engineers were at home enjoying Christmas with their families leaving their well-meaning manager to cover but whose technical skills are now sadly out of date for the equipment now being used. Took them a few phones call to find an engineer who was sober enough to tell them which buttons to press.
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#34 |
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Join Date: Jul 2009
Location: London
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Quote:
My guess is that the all the regular sound engineers were at home enjoying Christmas with their families leaving their well-meaning manager to cover but whose technical skills are now sadly out of date for the equipment now being used. Took them a few phones call to find an engineer who was sober enough to tell them which buttons to press.
There would be usual staff and freelancers working to a shift pattern, which includes nights, weekends and public holidays. It is common in all industries that work continuously. |
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#35 |
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Join Date: Oct 2004
Location: Buckingham
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But which version would make a funnier half-hour comedy programme?
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#36 |
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GRRR.. Me too
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Ive lost Audio on BBC 1 HD for the past 20 mins. Freeview and SKY !!
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#37 |
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Join Date: Aug 2003
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If that's all it was, it's surprising that it took more than a few minutes to do the audio switch, which ought to have been possible pretty well immediately if they had the kind of control viewers are entitled to expect. So I wonder if there was more to it than that?
This probably required coordination between Ericsson (formerly Red Bee) and Siemens. I head once from a ex Siemens engineer that if the meta data in the Dolby E is wrong it can all go bad. |
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#38 |
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Join Date: Dec 2001
Location: Hampshire
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Someone made a large boo boo when the swap to 5.1 on BBC One HD Eng & BBC One HD Scot.
As mentioned, BBC One HD Wales & BBC One HD NI don't use 5.1 at all so were fine. Gon be some very pissed off folks come the morning when they go to watch what they recorded! The switch back to 2.0 should have kicked in within a minute! |
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#39 |
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Join Date: Nov 2013
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If you have a recording on a SKy or Freesat box it should be possible to switch to Audio Description which was working perfectly up until about 40 minutes in.
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#40 |
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Join Date: Nov 2013
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Quote:
They could have put a banner up saying Sorry for the loss of sound.
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#41 |
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Join Date: Dec 2001
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There was only a loss of sound in England.
as Scot/Wa/NI all receive a clean feed of network programmes. Failing that, what would have been wrong with a caption saying ; 'Apologies for loss of sound on BBC 1 HD in England' ? |
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#42 |
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Join Date: Nov 2013
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True, but as it was a London playout problem, they still could have probably done that,
as Scot/Wa/NI all receive a clean feed of network programmes. Failing that, what would have been wrong with a caption saying ; 'Apologies for loss of sound on BBC 1 HD in England' ? They could also have advised a switch to the Audio Description feed (I'm struggling to understand why that also went down midway through the programme - there's been no explanation for that) or a retune to SD. |
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#43 |
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Fair points.
They could also have advised a switch to the Audio Description feed (I'm struggling to understand why that also went down midway through the programme - there's been no explanation for that) or a retune to SD. ![]() I get the impression no one on duty had the knowledge or perhaps authority to fix the problem, or stick up a caption |
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#44 |
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Join Date: Nov 2013
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I suspect most people wouldn't know how to select that, only folk who are actually visually impaired, and then of course they run the risk of having thousands of punters stuck in AD mode for days, and all the phone calls complaining !
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#45 |
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Luckily, it was MOTD, where the pundits add no insight and commentary is an irrelevance for any televised football game tell you what you are watching and nothing more, which is pointless, so it didn't ruin it all.
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#46 |
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More people were talking about the sound issues then the actual Boxing Day football matches.
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#47 |
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Location: Scotland east
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I was at a match and had to endure 90 minutes of play with no commentary. Oddly enough I could SEE what was happening!
![]() And isn't it amazing how many technical experts are on digital spy? They tell us what should have happened, being totally unaware of what the problem was! Takes my breath away!
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#48 |
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And isn't it amazing how many technical experts are on digital spy? They tell us what should have happened, being totally unaware of what the problem was! Takes my breath away! ![]() Just saying
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#49 |
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Join Date: May 2010
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Quote:
If you have a recording on a SKy or Freesat box it should be possible to switch to Audio Description which was working perfectly up until about 40 minutes in.
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#50 |
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Join Date: May 2010
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I bet there is already a flurry of emails going on.
(I'm guessing here.)
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