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Old 28-12-2016, 08:03
Paul_Blackburn
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Could not find a section for Camera listed so out this post in this section.My wife has a Samsung WB35F Camera as we went away for ten days over Christmas to our daughters she took the camera.When she tried to use it it said battery low so she plugged it in and went own the town got back and it still says low battery,It shows no light when plugged in and the zoom lens does not go back in.Nothing happens when we press the on/off button.Just wondered if anyone has any idea of what the problem may be.I thought it might be the battery needs replacing.Will go back to the dealer we got it from tomorrow to see what they say unless I can sort it out.Have checked online and can get a new battery for £5.99 so will see what they say and also what they would charge for a battery
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Old 28-12-2016, 08:26
Paul_Blackburn
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As we only have a quick start guide I decided to find a user manual which I did .I created a folder in my documents and saved it there.But when I tried to open it got the following message.Windows photo viewer can't open this picture because either photo viewer doese'nt support this file format or you don't have the latest update for photo viewer.Can someone advise as to what I need to do.I was going to attache the message here but not sure how to attache it.Thank's again
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Old 28-12-2016, 08:51
Kid B
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Good morning Paul and Happy New Year.

shows no light when plugged in
zoom lens does not go back in
Nothing happens when we press the on/off button
photo viewer doesn't support this file format
Simply put, you've been sold a dud. Take it back with your receipt to wherever you got it and then check out Argos where you can pick up a better camera for less.

I've never bought a Samsung camera and just checked the specs and RRP of your WB35F, here are a couple of recommendations.

Sony Cybershot 20MP

Nikon Coolpix 20MP
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Old 28-12-2016, 09:31
Paul_Blackburn
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I think the problem is the charger it'self I plugged my phone charger lead which is the same into the camera and plugged it into the power socket and it worked.My wife has the same lead for her phone so can use that to charge the camera temporarily untill I can can find a replacement.
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Old 28-12-2016, 09:57
Stig
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I think the problem is the charger it'self I plugged my phone charger lead which is the same into the camera and plugged it into the power socket and it worked.My wife has the same lead for her phone so can use that to charge the camera temporarily untill I can can find a replacement.
A good lesson for any gadget: Always check the charger first.
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Old 28-12-2016, 10:34
Paul_Blackburn
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Regarding this question these are all PDF files.Installed Adobe reader but still the same.This is a fairly new problem.

Windows photo viewer can't open this picture because either photo viewer doese'nt support this file format or you don't have the latest update for photo viewer.
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Old 28-12-2016, 10:49
chrisjr
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Regarding this question these are all PDF files.Installed Adobe reader but still the same.This is a fairly new problem.

Windows photo viewer can't open this picture because either photo viewer doese'nt support this file format or you don't have the latest update for photo viewer.
For some reason Windows has associated PDF files with Photo Viewer and not Adobe Reader.

The simple way to fix this is to right click on the PDF file and select Open With from the pop up menu. Then select Adobe Reader as the program to open the file with. There should also be a tick box saying something like "Always use this program to open files of this type" or something like that. Make sure that is ticked before you click OK to open the file.

That should now associate PDF files with Adobe Reader and allow them to open normally from now on.
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Old 28-12-2016, 12:56
tealady
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A good lesson for any gadget: Always check the charger first.
And the voltage !
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Old 28-12-2016, 15:44
Paul_Blackburn
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For some reason Windows has associated PDF files with Photo Viewer and not Adobe Reader.

The simple way to fix this is to right click on the PDF file and select Open With from the pop up menu. Then select Adobe Reader as the program to open the file with. There should also be a tick box saying something like "Always use this program to open files of this type" or something like that. Make sure that is ticked before you click OK to open the file.

That should now associate PDF files with Adobe Reader and allow them to open normally from now on.
Have just gone into the file and right clicked it and set Adobe reader to be the default program and it works ok now.Thank's for the replies
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