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lPod Nano and iTunes problem


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Old 28-12-2016, 08:09
Kid B
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As of yesterday my Nano has a conflict with iTunes. The laptop recognises the device but when I open iTunes it now says the iPod is not recognised and I should try uninstalling and reinstalling iTunes which I have done but still the problem persists. I wondered if any other readers have had this issue and may know how to resolve it?
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Old 28-12-2016, 13:38
tealady
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Have you tried a different usb port and/or different cable ?
Have you rebooted?
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Old 29-12-2016, 08:40
Kid B
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Have you tried a different usb port and/or different cable ?
Have you rebooted?
Yes. I tried different ports and reboot but not a different cable, that could be the problem.
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Old 29-12-2016, 09:49
tealady
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My only other suggestion is to try an alternative to itunes
https://tunesgo.wondershare.com/itun...to-itunes.html
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