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EE: Call centre from hell
BomoLad
30-12-2016
So obviously a gang of hardened criminals would be cold calling energy suppliers in a likely minimum wage call centre job. And it'd have to be one managed by the most absurd, James Bond villain-like character ever written.

Enjoying how Lee's storyline is unfolding but the scenes at work completely take me out of it. It's such an unrealistic portrayal of working in a call centre it borders on comical. It's clear whoever is in charge of the of these scenes hasn't ever worked in a call centre and done the very minimum research into what it's like. They're not the nicest places to work but the characters, particularly the manager, in Lee's are almost comic book-like.

It's also hard to believe that someone, even under the intense pressure as Lee is, wouldn't tell them to stick the job, so ridiculously obnoxious everyone who works there is. if it was a realistic call centre you could still do the same thing (failing to meet targets, clashing with colleagues etc) but without it being quite so ridiculous.
Mel94
30-12-2016
The thing is, Lee can't just tell them to stick their job. He's in mounting debt with bills to pay and possibly a baby on the way. He's the main earner of his household, so if he loses his job, it could take some time before he finds another one and he can't claim job seekers if he quits, so they'd lose the flat.

In last night's episode, Whitney said that it wouldn't be a bad thing if Lee failed his probation, but it's alright for her to say that when she clearly doesn't have a clue about their finances or contribute a lot and she spends money without checking first.
wwinterj
30-12-2016
Originally Posted by BomoLad:
“It's also hard to believe that someone, even under the intense pressure as Lee is, wouldn't tell them to stick the job, so ridiculously obnoxious everyone who works there is.”

Agreed or at least look for another job while he's at that hell hole.

Originally Posted by Mel94:
“ it could take some time before he finds another one”

Not really. He has a ready made job working on the pub with him family.
Hollyoaks14
30-12-2016
I never thought I would have stayed up until 6am, talking about a fictional call centre Lol
davejc64
30-12-2016
I would hardly call them hardened criminals more like a bunch of petty crooks and thieves so quite fitting they work in a energy supplier call centre really.
Scrabbler
30-12-2016
Originally Posted by wwinterj:
“Agreed or at least look for another job while he's at that hell hole.



Not really. He has a ready made job working on the pub with him family.”

No he doesnt. They have enough staff already.
TheGraduate2012
30-12-2016
I don't think Oz and co. are meant to be hardened criminals, to be fair, but rather opportunitistic petty thieves. I am enjoying Lee's depression storyline but must admit some of the call centre scenes are a bit OTT - especially's Lee scamming of the ridiculously posh granny
jazzydrury3
30-12-2016
Originally Posted by Scrabbler:
“No he doesnt. They have enough staff already.”

Yeah but you would always put family first.
absalomabsalom
30-12-2016
Originally Posted by wwinterj:
“Agreed or at least look for another job while he's at that hell hole.



Not really. He has a ready made job working on the pub with him family.”

I have to say that in the absolute depths of depression I have been in a similar situation and the last thing on my mind was getting a new job. Obviously I wasn't working with a bunch of criminals BUT it was a hugely stressful job and my boss was a c**t. However, I was in such a state that I couldn't see beyond getting through the next hour let alone planning for my future.

That scene at the end of last night's ep really got to me and was brilliantly played by the actor. Him sitting in his car as the realisation of what his only option is in his mind was so realistic. I remember one day finishing work early and thinking "brilliant, I'll go and meet a friend or something." However, I stood there in my office for a good ten minutes and was an absolute blank - there was nothing going on in my head except "kill yourself, kill yourself, kill yourself." I went straight to a pub and got ossified and then sat at the top of a cliff near home trying to get the nerve up to jump. That failed so I went home, collected a massive bag of anti depressants, mood stabilisers, anti psychotics, xanax and pain killers and a bottle of gin, went back to the cliff, starting horsing the drugs and drink down me and eventually rolled off the cliff. However, someone saw me do it, it was high tide and the life boat was literally around the cove so I was rescued and ended up in a psychiatric ward for a few months. And that's only three years ago!

Anyway - all this came to my mind during Lee's silent final scene. He is literally at a loss and there is only one way out. Powerful stuff, brilliant acting all 'round, so truthful.

Self-therapy over....
Zarla
30-12-2016
Originally Posted by davejc64:
“I would hardly call them hardened criminals more like a bunch of petty crooks and thieves so quite fitting they work in a energy supplier call centre really. ”

That's the impression I get. The burglary was very amateur. Hopefully if Lee cracks and attacks them army style, they will back off. The boss being a little Hitler type isn't that unrealistic either.
Lady Voldemort
30-12-2016
Originally Posted by Scrabbler:
“No he doesnt. They have enough staff already.”

His mother has just disappeared to another Country to care for her mother who they know has a long maternity leave length recovery ahead of her. So there's a vacancy right there.
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