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Download failed on iPhone but ok on iPad


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Old 30-12-2016, 22:08
miketurner201
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Join Date: Jun 2014
Posts: 5

Hi

I can download no problem on my iPad 2 but when using my iPhone 6 on the same network and same login (only one device logged into Netflix) I get download failed.
Does anyone know what I can check on the iPhone.

Unable to phone Netflix direct at the moment. Any help appreciated.
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Old 30-12-2016, 23:16
chrisjr
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Join Date: May 2004
Location: Reading
Posts: 27,884
The most obvious thing to check is the free storage space on the device. I presume as you are downloading from Netflix that we are talking videos? These can be many gigabytes in size so the most obvious reason a download can fail is that there simply isn't enough free space on the iPhone to save it.
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