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Download failed on iPhone but ok on iPad |
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#1 |
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Forum Member
Join Date: Jun 2014
Posts: 5
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Download failed on iPhone but ok on iPad
Hi
I can download no problem on my iPad 2 but when using my iPhone 6 on the same network and same login (only one device logged into Netflix) I get download failed. Does anyone know what I can check on the iPhone. Unable to phone Netflix direct at the moment. Any help appreciated. |
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#2 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,884
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The most obvious thing to check is the free storage space on the device. I presume as you are downloading from Netflix that we are talking videos? These can be many gigabytes in size so the most obvious reason a download can fail is that there simply isn't enough free space on the iPhone to save it.
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