DS Forums

 
 

Forgetting to remove your bank card from the reader


Reply
Thread Tools Search this Thread
Old 01-01-2017, 16:15
Ovalteenie
Forum Member
 
Join Date: Mar 2004
Location: a whimsical world
Posts: 20,959

I've done this again today for about the 4th time with my debit card! Luckily the assistant ran after me with it. I've also found bank cards still in the slot -once at a newsagents where I immediately pointed it out to the shop assistant, and another time at an Argos self checkout machine, which I handed in. I hope the owners retrieved them. The thing is that the checkout assistant don't always notice as the machine is pointing away from them.

It only happens with the ones that don't beep to prompt card removal, or require you to remove it to print out the till receipt. I think they should be all like that but some shops still have ones that don't prompt.

It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
Ovalteenie is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 01-01-2017, 16:37
newda898
Forum Member
 
Join Date: Nov 2006
Location: Chez Newda
Posts: 3,948

It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
Nothing, but then you call up and cancel the card and they will honour all the fraudulent transactions.
newda898 is offline   Reply With Quote
Old 01-01-2017, 16:46
jaycee331
Forum Member
 
Join Date: Nov 2009
Posts: 1,168
I once made this mistake in a Tesco's. Dunno where my head was at. Wasn't until the next morning I realised my card was missing. Thank goodness the checkout staff handed it in for safe keeping and the customer service desk had it. Without any fraudulent transactions. Phew!

But yes this is an aspect of contactless payment that troubles me.

It's all very well for the banks to promise to write-off any contactless payments that have been made with a stolen card, but that doesn't help my personal safety.

My concern is that if thieves know they can go run off several £20 transactions (or whatever the limit is nowadays) from a stolen card before it gets cancelled, it must surely increase our vulnerability and risk profile of being mugged in the first place?
jaycee331 is offline   Reply With Quote
Old 01-01-2017, 16:48
Ovalteenie
Forum Member
 
Join Date: Mar 2004
Location: a whimsical world
Posts: 20,959
At least with contactless, however, you won't forget to take your card with you. However if you drop your wallet then someone could go on a spending spree of £30 transactions.
Ovalteenie is offline   Reply With Quote
Old 01-01-2017, 16:51
Inspiration
Forum Member
 
Join Date: Jul 2003
Posts: 53,386
It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
Well that's mainly why contactless has a spending limit for individual purchases. And as said already.. if you realise you've lost the card the first thing to do is ring the bank and stop it.

Interestingly I wonder if cards have fraud detection so if someone is using a debit card contactless up to the limit.. then the same again 15 mins later.. then the same again 15 mins later... if the card begins to ask for the PIN.
Inspiration is offline   Reply With Quote
Old 01-01-2017, 16:52
frisbie
Forum Member
 
Join Date: Aug 2015
Posts: 63

My daughter removed her card but left the money, Panicking she rushed back--no money. Enquiring in the bank they told her it was OK. If you don't remove it, after a short time it takes the money back.
She was lucky somebody didn't see the notes as she walked away.
frisbie is offline   Reply With Quote
Old 01-01-2017, 17:10
CollieWobbles
Forum Member
 
Join Date: Feb 2011
Location: Another time, another place..
Posts: 24,629
I left my card in a clothes shop once and didn't realise until I went to pick up a repaired ring in another shop further along the street. I suddenly noticed it wasn't in my purse and flew into utter panic as I was miles away in a strange town. I gabbled out that I would be back as soon as I'd found my card and started to leave wondering how I could run back to the clothes shop with everything but the lovely ladies behind the counter took my bags, coat, boxes and even the hamster I had just bought and kept them safely behind the counter until I returned!
CollieWobbles is offline   Reply With Quote
Old 01-01-2017, 17:21
muggins14
Forum Member
 
Join Date: Aug 2010
Location: The Pit of Despair
Posts: 50,147
Well that's mainly why contactless has a spending limit for individual purchases. And as said already.. if you realise you've lost the card the first thing to do is ring the bank and stop it.

Interestingly I wonder if cards have fraud detection so if someone is using a debit card contactless up to the limit.. then the same again 15 mins later.. then the same again 15 mins later... if the card begins to ask for the PIN.
In the past I've had cards stopped and the bank fraud department call me up to check that it was me using it, as there was a lot of 'unusual' activity on it. I don't know if they still do that or if people use their cards so much now it'd be hard to quantify what 'unusual' activity was!
muggins14 is offline   Reply With Quote
Old 01-01-2017, 17:26
tealady
Forum Member
 
Join Date: Apr 2005
Location: colchester
Posts: 15,350
Well that's mainly why contactless has a spending limit for individual purchases. And as said already.. if you realise you've lost the card the first thing to do is ring the bank and stop it.

Interestingly I wonder if cards have fraud detection so if someone is using a debit card contactless up to the limit.. then the same again 15 mins later.. then the same again 15 mins later... if the card begins to ask for the PIN.
if you use it multiple times within a short space of time, it asks for the pin. Though the number if times is not given anywhere.
tealady is offline   Reply With Quote
Old 01-01-2017, 17:39
Elvisfan4eva
Forum Member
 
Join Date: Dec 2015
Posts: 2,769
I keep doing it in Tesco but have always realised just as I'd got outside and ran back in and luckily it was still hanging there as it wasn't busy so no-one else had gone to that self-scan machine.
Elvisfan4eva is offline   Reply With Quote
Old 01-01-2017, 17:41
d'@ve
Forum Member
 
Join Date: Oct 2003
Location: Darn Sarf
Posts: 28,728

It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
Answer to that is not to use it for contactless payment as the first time someone tries that it asks for a PIN. Doesn't stop them using it online of course.
d'@ve is offline   Reply With Quote
Old 01-01-2017, 18:05
Princessxxxx
Inactive Member
 
Join Date: Dec 2016
Location: London
Posts: 247
My mums left her card onece in M&s and another time at Harrods - both times the staff were attnative and on the ball and sured mum picked up her card.

To help remiind you, make a habit of removing soon as pin enetrered - but ti you forget, cancel card asap.

HNY
Princessxxxx is offline   Reply With Quote
Old 01-01-2017, 18:09
Mr Dos
Forum Member
 
Join Date: Nov 2012
Posts: 1,570
Bernard Manning - 'someone nicked my wallet, and my credit card was in it. I haven't reported it to the police because the thief's spending less on it than the wife did'.
Mr Dos is offline   Reply With Quote
Old 01-01-2017, 18:09
tealady
Forum Member
 
Join Date: Apr 2005
Location: colchester
Posts: 15,350
To help remiind you, make a habit of removing soon as pin enetrered - but ti you forget, cancel card asap.

HNY
Perhaps you should pay more attention to the messages that tell you ' do not remove your card' and 'remove your card'.
tealady is offline   Reply With Quote
Old 01-01-2017, 18:12
Princessxxxx
Inactive Member
 
Join Date: Dec 2016
Location: London
Posts: 247
Thoug limited use, those contacless cards are they way forwards
Princessxxxx is offline   Reply With Quote
Old 01-01-2017, 18:21
SeasideLady
Forum Member
 
Join Date: Aug 2009
Location: Aberdeenshire
Posts: 15,468
My daughter removed her card but left the money, Panicking she rushed back--no money. Enquiring in the bank they told her it was OK. If you don't remove it, after a short time it takes the money back.
She was lucky somebody didn't see the notes as she walked away.
This happened to me and an ex friend last year. We were walking past a cash machine situated next to the BHS store here. I saw all these purple notes still in the machine ( £20's ) and alerted my friend. She marched up to the machine quick as a flash, took the cash out, and handed it to a woman stood nearby having a fag outside BHS. The woman took it and said thank you ! I was amazed. When I asked why on earth she'd just done that - given the money to just anybody, she said she'd assumed it was the woman's money because she was stood nearest to the machine !! I was speechless, and really cheesed off about it. There must have been at least £100 because it was a wad of notes. That woman must have thought it was her lucky day
SeasideLady is offline   Reply With Quote
Old Yesterday, 01:17
jra
Forum Member
 
Join Date: Jan 2002
Posts: 40,633
I've done this again today for about the 4th time with my debit card! Luckily the assistant ran after me with it. I've also found bank cards still in the slot -once at a newsagents where I immediately pointed it out to the shop assistant, and another time at an Argos self checkout machine, which I handed in. I hope the owners retrieved them. The thing is that the checkout assistant don't always notice as the machine is pointing away from them.

It only happens with the ones that don't beep to prompt card removal, or require you to remove it to print out the till receipt. I think they should be all like that but some shops still have ones that don't prompt.

It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
Nothing, but the bank will probably do an investigation to check and the person concerned is more than likely to end up on CCTV. I had the opportunity the other day after finding a contactless card in my bin and tried to make one transaction in a local shop thinking it wouldn't work. Anyway, after the transaction went through, I phoned up my bank and had the money refunded from my bank account to theirs, as I wouldn't like the same thing to happen to me.
jra is offline   Reply With Quote
Old Yesterday, 01:45
SaddlerSteve
Forum Member
 
Join Date: Apr 2006
Posts: 4,112
I've done this again today for about the 4th time with my debit card! Luckily the assistant ran after me with it. I've also found bank cards still in the slot -once at a newsagents where I immediately pointed it out to the shop assistant, and another time at an Argos self checkout machine, which I handed in. I hope the owners retrieved them. The thing is that the checkout assistant don't always notice as the machine is pointing away from them.

It only happens with the ones that don't beep to prompt card removal, or require you to remove it to print out the till receipt. I think they should be all like that but some shops still have ones that don't prompt.

It's rather worrying with contactless payment, what's to stop someone retrieving your card for themselves and then going on a contactless spending spree?
I'm surprised you've managed to do this once... let alone 4 times?!?!?!

From entering your pin to it being accepted is usually a matter of seconds so I'll be waiting to take the card as soon as it says it's ok to remove.
SaddlerSteve is offline   Reply With Quote
Old Yesterday, 03:31
Jimmy Connors
Forum Member
 
Join Date: Apr 2003
Location: Home For The Bewildered
Posts: 86,511
A few times at the supermarket I have tried to put my card in the machine to find there is already one in there. I always hand it to the assistants, who quite matter of factly put it with the rest. They do not even call anybody.

They tell me it happens a lot.
Jimmy Connors is offline   Reply With Quote
Old Yesterday, 03:58
kiviraat
Forum Member
 
Join Date: Nov 2008
Location: Paul Landers' Lederhosen
Posts: 4,110
I've done it once in Tesco the day before I was going on holiday. Thankfully customer services had it behind their counter that night!
kiviraat is offline   Reply With Quote
Old Yesterday, 04:04
dave2702
Forum Member
 
Join Date: Jan 2001
Location: Offenburg, Germany
Posts: 1,351
In the past I've had cards stopped and the bank fraud department call me up to check that it was me using it, as there was a lot of 'unusual' activity on it. I don't know if they still do that or if people use their cards so much now it'd be hard to quantify what 'unusual' activity was!
Yes they're still doing spending analysis, just before Xmas my wife wanted to buy some jewelry but didn't have the funds on her card so we used mine.

I received an automatic call checking the transaction because it was outside my usual pattern.

My Wife has now pointed out that I buying her jewelry shouldn't be so outside my spending pattern that the bank queries it
dave2702 is offline   Reply With Quote
Old Yesterday, 09:49
noise747
Forum Member
 
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,789
I done it once at Argos, because thy have silly machines that almost hide the card, never saw that card again, i only realised when i went into Neros with a friend to have a coffee and the card was not in my wallet. I went into my bank to cancel it.
It was not contactless so that was a good thing, one of the reasons why I asked for a normal card the last time my card was renewed, I hope in march they will remember that and make sure my new card is not contactless.
noise747 is offline   Reply With Quote
Old Yesterday, 09:51
noise747
Forum Member
 
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,789
Thoug limited use, those contacless cards are they way forwards
Not for me, prefer cash to be honest.
noise747 is offline   Reply With Quote
Old Yesterday, 10:43
Caxton
Forum Member
 
Join Date: Dec 2000
Posts: 24,059
Not for me, prefer cash to be honest.
I do not like cash. The more payments I can make by card the better. I love the on-line payments to tradesmen too. Our window cleaner is paid that way, no need to keep cash, I just transfer my money from my bank straight into his bank account. I have quite a few tradesmen use that now.

Cash is a damn nuisance, coins in pockets and carrying wads of notes in wallets, two cards (debit and credit) is all that is needed to replace those. The only time I use cash these days is for car parking and the sooner the all machines are calibrated to take contactless cards the better. I always use a debit card but very rarely a credit card.
Caxton is offline   Reply With Quote
Old Yesterday, 11:48
Nakatomi
Forum Member
 
Join Date: Aug 2016
Location: The North!
Posts: 2,197
This has happened to me once or twice, not in shops but usually at those pay at pump machines for petrol. For ages they never reminded you to take out your card but now they announce it really loudly "PLEASE REMOVE YOUR DEBIT CARD!" so morons like me don't forget.

They still do the "unusual activity" thing as well. My bank called me just before Christmas to check it was actually me spending £750 in a Jewelry shop. My girlfriend pointed out that it shouldn't trigger a warning of unusual activity when I buy a gift for her
Nakatomi is offline   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT. The time now is 18:46.