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BT Classified Listings "scam"


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Old 02-01-2017, 16:36
tdenson
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Join Date: Aug 2005
Posts: 4,206

I recently noticed an unexpected £90 worth of charges on my business phone bill. Turns out to be charges for a business directory that apparently I automatically opted in to by not opting out. This is described here - http://www.moneysavingexpert.com/new...e-book-listing

I will continue to get charged at approx. £60pm unless I can cancel. I rang BT a month ago who said they couldn't refund me but they would get the appropriate department to call me within a couple of weeks. I have heard nothing.
I am surprised that a 'reputable' organisation like BT is allowed to get away with these underhand tactics.
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Old 02-01-2017, 16:47
moox
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Join Date: Oct 2004
Posts: 14,633
The business side of BT seems to be going a bit downhill. Apparently they largely outsource the sales side to local franchises. When you think you're talking to BT, you're actually not...
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