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Employer not paying wage on time


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Old 03-01-2017, 17:38
James3334
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Hi,

My mum (works as contracted) is not getting paid on time by employer. They are being very difficult and when we submitted her invoice/timesheet on time as requested. They are not acknowledging that they received it, when we did send it.

I help my mum as she has writing difficulties and I fear that they are taking advantage of her.

Is there any advice anyone can provide?
Thanks.
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Old 03-01-2017, 17:54
Keefy-boy
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What size company is it? Is she an employee or self-employed (as you said invoice). If she is an employee how long has she worked there? How late are they paying?
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Old 03-01-2017, 18:10
James3334
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What size company is it? Is she an employee or self-employed (as you said invoice). If she is an employee how long has she worked there? How late are they paying?
Small company, self employed. They said to send an invoice for Dec, we sent it by the date/time they stated. They said they did not receive it, and she won't get paid till February now. We have proof of confirmation that we sent everything, but they are not acknowledging.
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Old 03-01-2017, 19:04
dmp
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Unfortunately, just because you have proof of sending it doesn't mean they received it. To ensure you have proof of this send it registered delivery or take it in person. Good luck.
Dave
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Old 03-01-2017, 19:05
TUTV Viewer
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Small company, self employed. They said to send an invoice for Dec, we sent it by the date/time they stated. They said they did not receive it, and she won't get paid till February now. We have proof of confirmation that we sent everything, but they are not acknowledging.
Ok, so how exactly did you send it, what date and time did you send it and by what date and time were the expecting to receive it?
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Old 03-01-2017, 21:37
c4rv
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wondering if the company is having cash flow problems ?
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Old 04-01-2017, 11:44
Paul_DNAP
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wondering if the company is having cash flow problems ?
Probably not, it's par for the course for businesses to treat their suppliers and subcontractors like dirt these days and many will delay any payment as long as they possibly can, and some will only pay a bill if lawyers get involved.

Things such as "we didn't receive your invoice before the cut off date and so it will be processed next month" is a cheap trick often used. So falling short of taking it in yourself and having the receptionist date stamp your copy, the OPs mum is going to have to put up with this kind of dirty trick if that's the sort of people she's working for.
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Old 04-01-2017, 13:14
wench
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Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
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Old 04-01-2017, 13:20
Paul_DNAP
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Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
I'd wager they would trot out some clause about that not being an accepted method of submission and not pay it at all.
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Old 04-01-2017, 13:25
chenks
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Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
that's no better than post though.
all that does is prove you sent it, doesn't prove it was received.

even "read receipts" can be turned off so you can't rely on them either.
your email may even get filtered as junk.

recorded post is the only real way to prove something for delivered to the building.
even then, it doesn't prove it was opened.
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Old 04-01-2017, 13:33
LostFool
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Small company, self employed. They said to send an invoice for Dec, we sent it by the date/time they stated. They said they did not receive it, and she won't get paid till February now. We have proof of confirmation that we sent everything, but they are not acknowledging.
Unfortunately a self-employed contractor doesn't have the same rights as a full or part-time time employee. They aren't employing you in the legal sense but are paying the company you own for your services. They aren't your employer but your client.
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Old Yesterday, 11:56
qwerty_1234
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It's a difficult situation - if they use your mother's services regularly, they should be paying her correctly in order to keep a good suppliers relationship. I'd suggest staying on top of them - submit the invoice a day or two early, call them the day after it was sent to confirm it has been received correctly and that payment will be made on time and even chase them up the day before to check that payment has been processed, and ask for an estimated time for the payment. If the payment is late, call them ten minutes after the time given to query as to why and continue to make contact until payment is made. It will irritate the company, but they are likely to make a payment simply to stop them being pestered.
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Old Yesterday, 14:08
Yosemite
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I'd suggest staying on top of them - submit the invoice a day or two early, call them the day after it was sent to confirm it has been received correctly and that payment will be made on time and even chase them up the day before to check that payment has been processed, and ask for an estimated time for the payment. If the payment is late, call them ten minutes after the time given to query as to why and continue to make contact until payment is made.
The first two suggestions are sensible but the third verges on overkill. The emboldened part takes it to an insane level.

It will irritate the company, but they are likely to make a payment simply to stop them being pestered.
It certainly will irritate them and they will likely vote with their feet and look for an alternative supplier who isn't such a nuisance.
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