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Employer not paying wage on time |
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#1 |
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Forum Member
Join Date: Jul 2012
Posts: 7
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Employer not paying wage on time
Hi,
My mum (works as contracted) is not getting paid on time by employer. They are being very difficult and when we submitted her invoice/timesheet on time as requested. They are not acknowledging that they received it, when we did send it. I help my mum as she has writing difficulties and I fear that they are taking advantage of her. Is there any advice anyone can provide? Thanks. |
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#2 |
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Forum Member
Join Date: Oct 2006
Location: Brighton, UK
Posts: 9,427
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What size company is it? Is she an employee or self-employed (as you said invoice). If she is an employee how long has she worked there? How late are they paying?
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#3 |
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Forum Member
Join Date: Jul 2012
Posts: 7
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Quote:
What size company is it? Is she an employee or self-employed (as you said invoice). If she is an employee how long has she worked there? How late are they paying?
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#4 |
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Forum Member
Join Date: Apr 2005
Posts: 1,755
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Unfortunately, just because you have proof of sending it doesn't mean they received it. To ensure you have proof of this send it registered delivery or take it in person. Good luck.
Dave |
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#5 |
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Forum Member
Join Date: Aug 2004
Location: Oxford
Posts: 5,303
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Quote:
Small company, self employed. They said to send an invoice for Dec, we sent it by the date/time they stated. They said they did not receive it, and she won't get paid till February now. We have proof of confirmation that we sent everything, but they are not acknowledging.
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#6 |
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Forum Member
Join Date: Aug 2010
Location: Essex
Posts: 16,218
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wondering if the company is having cash flow problems ?
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#7 |
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Forum Member
Join Date: May 2007
Posts: 3,881
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Quote:
wondering if the company is having cash flow problems ?
Things such as "we didn't receive your invoice before the cut off date and so it will be processed next month" is a cheap trick often used. So falling short of taking it in yourself and having the receptionist date stamp your copy, the OPs mum is going to have to put up with this kind of dirty trick if that's the sort of people she's working for. |
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#8 |
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Forum Member
Join Date: Jul 2006
Posts: 7,364
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Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
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#9 |
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Forum Member
Join Date: May 2007
Posts: 3,881
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Quote:
Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
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#10 |
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Forum Member
Join Date: Jul 2002
Location: North Ayrshire
Posts: 11,396
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Quote:
Maybe scan and email them next time, they can't refute the time stamp on a sent email then.
all that does is prove you sent it, doesn't prove it was received. even "read receipts" can be turned off so you can't rely on them either. your email may even get filtered as junk. recorded post is the only real way to prove something for delivered to the building. even then, it doesn't prove it was opened. |
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#11 |
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Forum Member
Join Date: May 2005
Posts: 59,670
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Quote:
Small company, self employed. They said to send an invoice for Dec, we sent it by the date/time they stated. They said they did not receive it, and she won't get paid till February now. We have proof of confirmation that we sent everything, but they are not acknowledging.
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#12 |
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Forum Member
Join Date: Jul 2014
Posts: 930
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It's a difficult situation - if they use your mother's services regularly, they should be paying her correctly in order to keep a good suppliers relationship. I'd suggest staying on top of them - submit the invoice a day or two early, call them the day after it was sent to confirm it has been received correctly and that payment will be made on time and even chase them up the day before to check that payment has been processed, and ask for an estimated time for the payment. If the payment is late, call them ten minutes after the time given to query as to why and continue to make contact until payment is made. It will irritate the company, but they are likely to make a payment simply to stop them being pestered.
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#13 |
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Forum Member
Join Date: Jul 2006
Location: England
Posts: 4,832
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Quote:
I'd suggest staying on top of them - submit the invoice a day or two early, call them the day after it was sent to confirm it has been received correctly and that payment will be made on time and even chase them up the day before to check that payment has been processed, and ask for an estimated time for the payment. If the payment is late, call them ten minutes after the time given to query as to why and continue to make contact until payment is made.
Quote:
It will irritate the company, but they are likely to make a payment simply to stop them being pestered.
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