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Japanese insurance company replaces office workers with AI


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Old Yesterday, 13:16
jcafcw
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https://www.theguardian.com/technolo...life-insurance

This is the future folks. Technology is coming where calculations will be done automatically and even handwritten forms can be read and understood by AI. Office jobs will be disappearing with this and online self-service. This is of course a challenge to us all - including Governments as the job market shrinks due to technology.

The smart move will be work in industries that service these computers although I feel this will be automated.

How we are going to deal with a smaller workforce but higher population is anyone's guess but we need to look into this now before the redundancies happen.

I just hope it is delayed enough for me to see my time out but I feel the thirty years or so will be too long.
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Old Yesterday, 13:44
i4u
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It will be interesting to see what alternative employment will be created, will we revert back to small communities toiling on the land to provide for themselves or will people go self employed?

I think I saw a Amazon warehouse that had been automated and the workforce reduced from 150 people to one person.

There was that famous advert which showed a car built by 'robots', I understand one car manufacture has a single software base that controls its various plant lines.

Autonomous vehicles appear to be coming on a pace which could mean not only taxi drivers could become redundant but also commercial vehicle drivers.

Will governments end up banning new technology or ramping up taxes on companies to pay people to stay at home?
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Old Yesterday, 13:46
howard h
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Might solve our overcrowded commuter trains. It is a thought as to how far technology can go. The above alluded to toiling on the land. That's out if it's all done by robots. I can imagine drones replacing dogs in herding sheep and cattle to get them to the automated milking parlours too...
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Old Yesterday, 14:02
johnny_boi_UK
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It will be interesting to see what alternative employment will be created, will we revert back to small communities toiling on the land to provide for themselves or will people go self employed?

I think I saw a Amazon warehouse that had been automated and the workforce reduced from 150 people to one person.

There was that famous advert which showed a car built by 'robots', I understand one car manufacture has a single software base that controls its various plant lines.

Autonomous vehicles appear to be coming on a pace which could mean not only taxi drivers could become redundant but also commercial vehicle drivers.

Will governments end up banning new technology or ramping up taxes on companies to pay people to stay at home?
That's actually partly what many japanese imagine
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Old Yesterday, 14:04
Annsyre
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https://www.theguardian.com/technolo...life-insurance

This is the future folks. Technology is coming where calculations will be done automatically and even handwritten forms can be read and understood by AI. Office jobs will be disappearing with this and online self-service. This is of course a challenge to us all - including Governments as the job market shrinks due to technology.

The smart move will be work in industries that service these computers although I feel this will be automated.

How we are going to deal with a smaller workforce but higher population is anyone's guess but we need to look into this now before the redundancies happen.

I just hope it is delayed enough for me to see my time out but I feel the thirty years or so will be too long.
I heard on Radi 4 this morning (The David Willets programme) that the Japanese are working on robots to carry out personal care for the elderly.
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Old Yesterday, 14:23
Tassium
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The people it will replace will for the first time include the middle-class. So something will be done about it.
-------------------------
It's interesting to contemplate the likelihood that to get elected a UK political party will soon need to be socialist.

The Conservative mirroring of business greed and it's "**** you" mentality isn't going to be electable.

It's taking the UK public long enough to wake up to this though, judging by the polls!
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Old Yesterday, 14:29
i4u
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Might solve our overcrowded commuter trains. It is a thought as to how far technology can go. The above alluded to toiling on the land. That's out if it's all done by robots. I can imagine drones replacing dogs in herding sheep and cattle to get them to the automated milking parlours too...
Re 'toiling' I was thinking in terms of a return to small communities being self sufficient, in urban areas I believe allotments are over subscribed. If people have no work and no income they will have to survive somehow.

We could have millions of people not required by employers, either the state picks up the cost or those people will have to find alternative ways to live.
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Old Yesterday, 14:39
i4u
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The people it will replace will for the first time include the middle-class. So something will be done about it.
I'm surprised the City of London employs so many people when most of it transactions could be fully automated.
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Old Yesterday, 16:02
Lee_Smith2
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Re 'toiling' I was thinking in terms of a return to small communities being self sufficient, in urban areas I believe allotments are over subscribed. If people have no work and no income they will have to survive somehow.

We could have millions of people not required by employers, either the state picks up the cost or those people will have to find alternative ways to live.
You're kind of overlooking one thing. If the system we have now remains and millions more people have no work, therefore not much money, more companies soon downsize/close down due to lack of demand!
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Old Yesterday, 16:10
jmclaugh
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The phrase "computer says no" will become "robot says no".

Do robots need insurance though as those 34 workers may no longer be able to afford it.
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Old Yesterday, 16:11
Aneechik
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Well at least they're doing something about their demographic collapse.
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Old Yesterday, 17:42
Forza Ferrari
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The people it will replace will for the first time include the middle-class. So something will be done about it.
-------------------------
It's interesting to contemplate the likelihood that to get elected a UK political party will soon need to be socialist.

The Conservative mirroring of business greed and it's "**** you" mentality isn't going to be electable.

It's taking the UK public long enough to wake up to this though, judging by the polls!
Yeah your forgetting what people can be persuaded to vote for.
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Old Yesterday, 17:48
Tanky
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Automation has been coming along for some time now, I think within 20 years that the lower tier desk or office work will be replaced. The jobs that won't be replaced are the jobs that require creative thinking. Which comes to my point, that this isn't true AI, but a computer shortcut and it doesn't recognise anything that it's not instructed to do.

Autonomous vehicles appear to be coming on a pace which could mean not only taxi drivers could become redundant but also commercial vehicle drivers.

Will governments end up banning new technology or ramping up taxes on companies to pay people to stay at home?
Cars are still quite a ways off, the detection technology is still too flawed without human intervention. It'll still be over 20 years before this bares fruit. Reason why someone died in an "autopilot" tesla car last year. However, the hauling business will see changes, with one drive taking control of 5 lorries, as the front lorry will have the driver controlling the ones behind.

The government could introduce a policy, whereby automated companies, need to employ a certain amount of human workforce with a threshold.
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Old Yesterday, 19:03
Lyricalis
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Even if automation doesn't mean greater long-term unemployment I'd have thought that it's got to mean higher levels of short-term unemployment. It will also mean more need to retraining. This will have to be delivered in a timely and cost-effective manner.

While the idea of a job for life is pretty much a dead one now, and has been for quite a while, there's still plenty who believe in a profession for life. That's a concept that people are going to have to accept is no longer true either.

I think education also needs to change to promote creativity more. Conditioning people for a world where someone will always be there to give them a task to do is not what we need.
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Old Yesterday, 19:14
johnny_boi_UK
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Well at least they're doing something about their demographic collapse.
They don't actually see it as a problem which can actually be solved and have thus accepted that the Japanese population will fall. We could learn lot from the japanese
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Old Yesterday, 20:53
Tanky
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Even if automation doesn't mean greater long-term unemployment I'd have thought that it's got to mean higher levels of short-term unemployment. It will also mean more need to retraining. This will have to be delivered in a timely and cost-effective manner.

While the idea of a job for life is pretty much a dead one now, and has been for quite a while, there's still plenty who believe in a profession for life. That's a concept that people are going to have to accept is no longer true either.

I think education also needs to change to promote creativity more. Conditioning people for a world where someone will always be there to give them a task to do is not what we need.
There's too many problems with the delivering of training, in hopes that workers can work in a different position or different industry. For starters, the company they already work for, won't train you to work in a different industry, and there's a limit to how many can be in more senior roles (it's like taking your boss's job). There's the problem of the people not being able get to the level, as otherwise they would have gotten that position years ago, as some people have a ceiling to what they can learn and do. Many people just can't afford to pay for the training themselves, and many companies aren't going to invest in the people, they are going to make redundant.

The best viable option, is the creation of new industry, which require minimal training. This could be the maintenance of machines or even quality control, to check that the AI's results are correct by human eyes.

The problem with a non secure profession, is that people will become very nomadic, in order to keep working, as generally when you go out of work, is due to the area's work in that industry is drying up. This will mean people will have to move to the next location and the next, but when will it end and how will they be able to settle down? People should be able to settle down and start a family and etc. Plus people get old, and aren't as able bodied, to move to various locations.
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Old Yesterday, 21:14
Lyricalis
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There's too many problems with the delivering of training, in hopes that workers can work in a different position or different industry. For starters, the company they already work for, won't train you to work in a different industry, and there's a limit to how many can be in more senior roles (it's like taking your boss's job). There's the problem of the people not being able get to the level, as otherwise they would have gotten that position years ago, as some people have a ceiling to what they can learn and do. Many people just can't afford to pay for the training themselves, and many companies aren't going to invest in the people, they are going to make redundant.

The best viable option, is the creation of new industry, which require minimal training. This could be the maintenance of machines or even quality control, to check that the AI's results are correct by human eyes.

The problem with a non secure profession, is that people will become very nomadic, in order to keep working, as generally when you go out of work, is due to the area's work in that industry is drying up. This will mean people will have to move to the next location and the next, but when will it end and how will they be able to settle down? People should be able to settle down and start a family and etc. Plus people get old, and aren't as able bodied, to move to various locations.
That sounds to me as if you're suggesting the economy should serve us rather than us serve the economy. Some of the neoliberals on here are probably already gathering up pitchforks and torches and heading your way...
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Old Yesterday, 21:41
Tanky
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That sounds to me as if you're suggesting the economy should serve us rather than us serve the economy. Some of the neoliberals on here are probably already gathering up pitchforks and torches and heading your way...
It makes no sense if you gain no progression, and not everyone is a success. However, they should still be able to have a standard life. Not everyone can gain superior skills, as people have limitations, otherwise everyone would be geniuses. It's not that they don't try or apply themselves, but simply people have a ceiling to what they can do. Besides, people who are displaced, aren't contributing or serving the economy anyways.
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Old Yesterday, 22:37
starry_rune
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LOL some over reactions here. This is the future and it is now underway. this is why many countries are trialling and bringing in basic incomes - this plus we aren't as materialistic as our parents and grandparents.

It will gradually spread out. If we stop it, what is it we are working towards? jobs for the sake of jobs? Go round in circles? Advise against innovation? stick the finger up to our forefathers who fought for our freedom?
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