3 Has 60% (Estimated) Of Its Customers Leaving!

the chimp · 22-05-2005, 08:20

Quote:

Originally Posted by joea1

Why are you calling them chimps? If everybody else can get the point across that the customer services are bad without insulting them, why can't you? Besides, how do we know you don't look or sound like a chimp, because you sure think like one.

I am of course offended by this post !!!!

o/t I will defintley not be leaving 3,I use it for buisness and it has been brilliant.

richystran · 22-05-2005, 11:34

I will not be getting another three phone in my entire life again, i hate them! My lg8120 on contract hasnt had a signal in 4 months except when once for about 5 seconds! I worked ok for the start of the contract but then went downhill from there, i phoned the customer service once and i couldnt understand him, his indian accent was too strong and fast so i hung up angry. They also overcharged me on line rental once by £70 they still havent refunded!
My work friend was asking me should he get a three phone i said no but he got it anyway and yesterday morning he said i was right he hasnt had a signal in 72 hours now and they told him that he would have the same reception as o2! He has the newest lg phone!
I have moved to Orange and i love it when i can make a receive a call without a problem!
Dont get 3 they are C***!

22-05-2005, 11:56

Quote:

Originally Posted by lalaland

They have chosen to save money by using an Asian call centre at the cost of customer service.

This suggests to me that they put profits before customers who they don't seem to care about.

I think they could still provide the tarrifs they provide now and operate a UK based call centre, but they chose to use the Asian centre as it's cheaper and therefore means less outgoings for them.

If they got rid of the Asian call centre and got decent customer support then they'd definately be well on their way to being the top mobile service provider in the country.

I am starting to think that they don't necessarily need to get rid of the Asian call centre, just change it to a decent one. I've called some call centres in India which were actually rather good - virtually indistinguishable from a UK call centre in terms of service and language. They knew what they were talking about!

The fundamental problem is that agents for 3 seem to have very very poor understanding of the products, services and systems they are supporting.

I also note that 3 business customers have a UK call centre. I wonder if the solution to getting 'top notch' service is to get a business tariff.

the chimp · 22-05-2005, 11:59

Quote:

Originally Posted by UNcabled

I am starting to think that they don't necessarily need to get rid of the Asian call centre, just change it to a decent one. I've called some call centres in India which were actually rather good - virtually indistinguishable from a UK call centre in terms of service and language. They knew what they were talking about!

The fundamental problem is that agents for 3 seem to have very very poor understanding of the products, services and systems they are supporting.

I also note that 3 business customers have a UK call centre. I wonder if the solution to getting 'top notch' service is to get a business tariff.

they have a buisness tariff ?

22-05-2005, 14:02

Quote:

Originally Posted by the chimp

they have a buisness tariff ?

Indeed they do

http://www.three.co.uk/3forbusiness/prices.omp

Looks very similar to the consumer one doesn't it?

wavejockglw · 22-05-2005, 14:52

No serious business user would consider the consumer offerings that 3 provide. The network is way too unrelaible for any reputable company or organisation to use, just about OK for cheap leisure use.

3 should never be considered for mission critical applications.

Charlene_UK · 22-05-2005, 15:16

I've never had a problem with their customer services....

I will stay on for another year I think, or disconnect and re-connect with an even cheaper contract!

lalaland · 22-05-2005, 15:21

Quote:

Originally Posted by wavejockglw

No serious business user would consider the consumer offerings that 3 provide. The network is way too unrelaible for any reputable company or organisation to use, just about OK for cheap leisure use.

3 should never be considered for mission critical applications.

We use them for business use in the office as I have stated before.

The network is very reliable and hasn't let any of us down so far and the mobile high speed email is excellent.

The customer service is the only thing that lets it down, the network itself is fine, although as we have seen in the past they don't seem to cover your area very well, so I can understand why you might think that.

lalaland · 22-05-2005, 15:23

Quote:

Originally Posted by Charlene_UK

I've never had a problem with their customer services....

I will stay on for another year I think, or disconnect and re-connect with an even cheaper contract!

I threatened to do that when they refused to upgrade me to the A1000 for free when I upgraded (it was just released then, not free at the time). I stuck at them and got my own way, plus I got 3 months half price line rental chucked in too.

The team that I dealt with for this were in the UK and a lot easier to deal with, they also seemed to know what they were talking about which was a nice change.

As for the post about business users getting a UK based support, do we know if that's a deliberate thing or if it's advertised as one of the features??

22-05-2005, 15:42

Quote:

Originally Posted by lalaland

As for the post about business users getting a UK based support, do we know if that's a deliberate thing or if it's advertised as one of the features??

My partner was phoning around alternative 3 CS numbers I was pulling up from various Internet forums to try and speak to someone who didn't just fob her off.

She got through to someone in the UK who would appear to be able to talk sense, but couldn't help her because he only dealt with business customers.

wavejockglw · 22-05-2005, 22:22

Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive.

3 have set up some local (Glasgow) support for business customers but I suspect it'll be pretty small scale bearing in mind the above.

3 are not making any serious play for business customers presently and won't until they manage to get van acceptable level of service across the country.

the chimp · 22-05-2005, 22:35

Quote:

Originally Posted by wavejockglw

Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive.

3 have set up some local (Glasgow) support for business customers but I suspect it'll be pretty small scale bearing in mind the above.

3 are not making any serious play for business customers presently and won't until they manage to get van acceptable level of service across the country.

why was my t-mobile bill for my last company around £100 a month then for less minutes than a £35 tariff then ?

I use 3 for buisness and it is great for me and I will be renewing my contract next month and getting an A1000,cant wait.

aussiewantsaps2 · 23-05-2005, 17:06

We have just signed up and got the LG8130. Its excellent and the customer services and coverage is great. We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really.

lalaland · 23-05-2005, 17:21

Quote:

Originally Posted by wavejockglw

Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive.

Our old vodafone business contract phones worked out more expensive for us than the Three contract phones we use now and the Voda contracts were business tarrifs where as at the moment most of us in the office just use Three contracts the same as other users. It may be worth looking in to business contracts though if they get decent customer support as this is the only thing missing from our deal.

wavejockglw · 23-05-2005, 18:20

"We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really."

If most of the customers do the above 3 cannot survive. They cant giveaway a handset, pay a dealer commission and get just £6/month for 500 mins from customers. If the 60% churn is accurate 3 will not be around much longer.

BTW: Cheapest 3 X/Net is 4.5p/min on 750+ min contracts. Voda + T-Mobile are doing 2p/min and free intercompany calls with real business back-up. 3 have never been at the races for larger companies who can negotiate shared tarriffs.

C company · 23-05-2005, 21:27

3 are a seriously slack outfit

the chimp · 23-05-2005, 22:35

Quote:

Originally Posted by wavejockglw

"We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really."

If most of the customers do the above 3 cannot survive. They cant giveaway a handset, pay a dealer commission and get just £6/month for 500 mins from customers. If the 60% churn is accurate 3 will not be around much longer.

BTW: Cheapest 3 X/Net is 4.5p/min on 750+ min contracts. Voda + T-Mobile are doing 2p/min and free intercompany calls with real business back-up. 3 have never been at the races for larger companies who can negotiate shared tarriffs.

my last firm had 600 phones on contract,and t-mobile was the best deal they could get,they would save a fortune switching to 3.

PhoenixDaCat · 24-05-2005, 13:24

Last 2 times I had cause to call 3 cs I got through to a couple of scousers. I understood them less than I do the Indians.

Within 3 months of being with 3 I had cause to go to Ofcom and the ASA, and 3 ended up refunding all of their customers for overcharging.

5 months down the line I'd been calling twice a week for 6 weeks to tell them that they had taken an August and an October payment but not a September one. Each time I was told they would send the bill. They never did and disconnected me without warning. When I called and was told it was because I hadn't paid a bill I went mental. I was so angry I punched the wall infront of me and put my fist trhough the plaster board.

The Exec office authorised payment to fix it!!!!!

Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos.

lalaland · 24-05-2005, 14:22

Quote:

Originally Posted by PhoenixDaCat

Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos.

I think you need to seek some sort of anger management and also think you should take a peek at the T&Cs of the forum.

Some people may spell the odd word incorrectly, but that doesn't give you the right to insult them.

kev · 24-05-2005, 14:28

Quote:

Originally Posted by PhoenixDaCat

Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos.

When people like my former GCSE English teachers (who's first language was Welsh!) solution to the problem was "if you're not sure use there it'll be right most of the time" you'll be out of luck getting everyone to use the correct version all the time.

Is it any wonder i failed GCSE English?

joea1 · 24-05-2005, 15:58

Quote:

Originally Posted by lalaland

Quote:

Originally Posted by PhoenixDaCat

Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos.

I think you need to seek some sort of anger management and also think you should take a peek at the T&Cs of the forum.

Some people may spell the odd word incorrectly, but that doesn't give you the right to insult them.

I agree, you seem to have a nasty temper. And if you are fed up, don't bother coming here, I'm sure you won't be missed.

But it is worthwhile learning how to use simple words. (unless English isn't your first language, which I presume its not if you don't know the simple stuff).

24-05-2005, 17:28

Quote:

Originally Posted by kev

When people like my former GCSE English teachers (who's first language was Welsh!) solution to the problem was "if you're not sure use there it'll be right most of the time" you'll be out of luck getting everyone to use the correct version all the time.

Is it any wonder i failed GCSE English?

1) That says all I need to know about the appallingly low standards of teaching in this country.

2) How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper.

joea1 · 24-05-2005, 17:52

Quote:

Originally Posted by UNcabled

1) That says all I need to know about the appallingly low standards of teaching in this country.

Maybe it's not the teachers, it's the students. There is no excuse for failing.

Quote:

Originally Posted by UNcabled

How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper.

And the pass mark is very low to be honest.

kev · 24-05-2005, 17:58

Quote:

Originally Posted by UNcabled

1) That says all I need to know about the appallingly low standards of teaching in this country.

2) How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper.

As only grade C and above was counted for college i've (and everyone i've known) has always considered anything lower a fail.

So E was therefore a fail (eventually increased to a C at college though

)

As someone who has always struggled with English having 10 teachers in year 10 did not help one bit, especially in a class full of twits who would rather be at home on the dole (contrast that to top set Maths where everyone was there to work!)

If it makes any difference that was the NEAB 1998 GCSE English Language Foundation Paper (and releated coursework)

wavejockglw · 24-05-2005, 19:41

"my last firm had 600 phones on contract,and t-mobile was the best deal they could get,they would save a fortune switching to 3."

Very unlikely as T-Mobile are very aggressive when it comes to suppling large business customers. Why do you think they are the biggest network in the UK with over 16.2 million active lines?

Any business that has 600 mobile accounts gets low cost deals that retail customers could only dream of..... not retail deals rebranded 'business'. If T-Mobile were able to charge a business of that size more than 3 get from retail customers the buyer must have been a very poor negotiator or on a nice sweetner!

600 contacts and paying more than 3 charge...... nuts!!

22-05-2005, 08:20	#51
the chimp Forum Member Join Date: Jan 2002 Location: ]]]-- N.F.F.C. --[[[ Posts: 11,635	Quote: Originally Posted by joea1 Why are you calling them chimps? If everybody else can get the point across that the customer services are bad without insulting them, why can't you? Besides, how do we know you don't look or sound like a chimp, because you sure think like one. I am of course offended by this post !!!! o/t I will defintley not be leaving 3,I use it for buisness and it has been brilliant.

22-05-2005, 11:34	#52
richystran Forum Member Join Date: Feb 2005 Posts: 12	I will not be getting another three phone in my entire life again, i hate them! My lg8120 on contract hasnt had a signal in 4 months except when once for about 5 seconds! I worked ok for the start of the contract but then went downhill from there, i phoned the customer service once and i couldnt understand him, his indian accent was too strong and fast so i hung up angry. They also overcharged me on line rental once by £70 they still havent refunded! My work friend was asking me should he get a three phone i said no but he got it anyway and yesterday morning he said i was right he hasnt had a signal in 72 hours now and they told him that he would have the same reception as o2! He has the newest lg phone! I have moved to Orange and i love it when i can make a receive a call without a problem! Dont get 3 they are C***!

22-05-2005, 11:56	#53
UNcabled Posts: n/a	Quote: Originally Posted by lalaland They have chosen to save money by using an Asian call centre at the cost of customer service. This suggests to me that they put profits before customers who they don't seem to care about. I think they could still provide the tarrifs they provide now and operate a UK based call centre, but they chose to use the Asian centre as it's cheaper and therefore means less outgoings for them. If they got rid of the Asian call centre and got decent customer support then they'd definately be well on their way to being the top mobile service provider in the country. I am starting to think that they don't necessarily need to get rid of the Asian call centre, just change it to a decent one. I've called some call centres in India which were actually rather good - virtually indistinguishable from a UK call centre in terms of service and language. They knew what they were talking about! The fundamental problem is that agents for 3 seem to have very very poor understanding of the products, services and systems they are supporting. I also note that 3 business customers have a UK call centre. I wonder if the solution to getting 'top notch' service is to get a business tariff.

22-05-2005, 11:59	#54
the chimp Forum Member Join Date: Jan 2002 Location: ]]]-- N.F.F.C. --[[[ Posts: 11,635	Quote: Originally Posted by UNcabled I am starting to think that they don't necessarily need to get rid of the Asian call centre, just change it to a decent one. I've called some call centres in India which were actually rather good - virtually indistinguishable from a UK call centre in terms of service and language. They knew what they were talking about! The fundamental problem is that agents for 3 seem to have very very poor understanding of the products, services and systems they are supporting. I also note that 3 business customers have a UK call centre. I wonder if the solution to getting 'top notch' service is to get a business tariff. they have a buisness tariff ?

22-05-2005, 14:02	#55
UNcabled Posts: n/a	Quote: Originally Posted by the chimp they have a buisness tariff ? Indeed they do http://www.three.co.uk/3forbusiness/prices.omp Looks very similar to the consumer one doesn't it?

22-05-2005, 14:52	#56
wavejockglw Inactive Member Join Date: Oct 2002 Location: Glasgow Posts: 10,276	No serious business user would consider the consumer offerings that 3 provide. The network is way too unrelaible for any reputable company or organisation to use, just about OK for cheap leisure use. 3 should never be considered for mission critical applications.

22-05-2005, 15:16	#57
Charlene_UK Forum Member Join Date: Apr 2005 Location: Croydon Posts: 102	I've never had a problem with their customer services.... I will stay on for another year I think, or disconnect and re-connect with an even cheaper contract!

22-05-2005, 15:21	#58
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by wavejockglw No serious business user would consider the consumer offerings that 3 provide. The network is way too unrelaible for any reputable company or organisation to use, just about OK for cheap leisure use. 3 should never be considered for mission critical applications. We use them for business use in the office as I have stated before. The network is very reliable and hasn't let any of us down so far and the mobile high speed email is excellent. The customer service is the only thing that lets it down, the network itself is fine, although as we have seen in the past they don't seem to cover your area very well, so I can understand why you might think that.

22-05-2005, 15:23	#59
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by Charlene_UK I've never had a problem with their customer services.... I will stay on for another year I think, or disconnect and re-connect with an even cheaper contract! I threatened to do that when they refused to upgrade me to the A1000 for free when I upgraded (it was just released then, not free at the time). I stuck at them and got my own way, plus I got 3 months half price line rental chucked in too. The team that I dealt with for this were in the UK and a lot easier to deal with, they also seemed to know what they were talking about which was a nice change. As for the post about business users getting a UK based support, do we know if that's a deliberate thing or if it's advertised as one of the features??

22-05-2005, 15:42	#60
UNcabled Posts: n/a	Quote: Originally Posted by lalaland As for the post about business users getting a UK based support, do we know if that's a deliberate thing or if it's advertised as one of the features?? My partner was phoning around alternative 3 CS numbers I was pulling up from various Internet forums to try and speak to someone who didn't just fob her off. She got through to someone in the UK who would appear to be able to talk sense, but couldn't help her because he only dealt with business customers.

22-05-2005, 22:22	#61
wavejockglw Inactive Member Join Date: Oct 2002 Location: Glasgow Posts: 10,276	Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive. 3 have set up some local (Glasgow) support for business customers but I suspect it'll be pretty small scale bearing in mind the above. 3 are not making any serious play for business customers presently and won't until they manage to get van acceptable level of service across the country.

22-05-2005, 22:35	#62
the chimp Forum Member Join Date: Jan 2002 Location: ]]]-- N.F.F.C. --[[[ Posts: 11,635	Quote: Originally Posted by wavejockglw Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive. 3 have set up some local (Glasgow) support for business customers but I suspect it'll be pretty small scale bearing in mind the above. 3 are not making any serious play for business customers presently and won't until they manage to get van acceptable level of service across the country. why was my t-mobile bill for my last company around £100 a month then for less minutes than a £35 tariff then ? I use 3 for buisness and it is great for me and I will be renewing my contract next month and getting an A1000,cant wait.

23-05-2005, 17:06	#63
aussiewantsaps2 Forum Member Join Date: Oct 2004 Posts: 1,093	We have just signed up and got the LG8130. Its excellent and the customer services and coverage is great. We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really.

23-05-2005, 17:21	#64
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by wavejockglw Proper businesses get tarriffs like 1p/min and free company to company mobile calls with the big companies, they would not consider 3 tarriffs as they are far more expensive. Our old vodafone business contract phones worked out more expensive for us than the Three contract phones we use now and the Voda contracts were business tarrifs where as at the moment most of us in the office just use Three contracts the same as other users. It may be worth looking in to business contracts though if they get decent customer support as this is the only thing missing from our deal.

23-05-2005, 18:20	#65
wavejockglw Inactive Member Join Date: Oct 2002 Location: Glasgow Posts: 10,276	"We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really." If most of the customers do the above 3 cannot survive. They cant giveaway a handset, pay a dealer commission and get just £6/month for 500 mins from customers. If the 60% churn is accurate 3 will not be around much longer. BTW: Cheapest 3 X/Net is 4.5p/min on 750+ min contracts. Voda + T-Mobile are doing 2p/min and free intercompany calls with real business back-up. 3 have never been at the races for larger companies who can negotiate shared tarriffs.

23-05-2005, 21:27	#66
C company Banned User Join Date: May 2005 Location: Newcastle Posts: 65	3 are a seriously slack outfit

23-05-2005, 22:35	#67
the chimp Forum Member Join Date: Jan 2002 Location: ]]]-- N.F.F.C. --[[[ Posts: 11,635	Quote: Originally Posted by wavejockglw "We will cancel in 12 months and get another cheap deal elsewhere and of course this is why 3 has the turnover but at £6 per month with 500 mins anytime/network whos gonna moan really." If most of the customers do the above 3 cannot survive. They cant giveaway a handset, pay a dealer commission and get just £6/month for 500 mins from customers. If the 60% churn is accurate 3 will not be around much longer. BTW: Cheapest 3 X/Net is 4.5p/min on 750+ min contracts. Voda + T-Mobile are doing 2p/min and free intercompany calls with real business back-up. 3 have never been at the races for larger companies who can negotiate shared tarriffs. my last firm had 600 phones on contract,and t-mobile was the best deal they could get,they would save a fortune switching to 3.

24-05-2005, 13:24	#68
PhoenixDaCat Forum Member Join Date: Oct 2002 Posts: 12	Last 2 times I had cause to call 3 cs I got through to a couple of scousers. I understood them less than I do the Indians. Within 3 months of being with 3 I had cause to go to Ofcom and the ASA, and 3 ended up refunding all of their customers for overcharging. 5 months down the line I'd been calling twice a week for 6 weeks to tell them that they had taken an August and an October payment but not a September one. Each time I was told they would send the bill. They never did and disconnected me without warning. When I called and was told it was because I hadn't paid a bill I went mental. I was so angry I punched the wall infront of me and put my fist trhough the plaster board. The Exec office authorised payment to fix it!!!!! Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos.

24-05-2005, 14:22	#69
lalaland Forum Member Join Date: Dec 2002 Location: UK Posts: 11,539	Quote: Originally Posted by PhoenixDaCat Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos. I think you need to seek some sort of anger management and also think you should take a peek at the T&Cs of the forum. Some people may spell the odd word incorrectly, but that doesn't give you the right to insult them.

24-05-2005, 14:28	#70
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by PhoenixDaCat Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos. When people like my former GCSE English teachers (who's first language was Welsh!) solution to the problem was "if you're not sure use there it'll be right most of the time" you'll be out of luck getting everyone to use the correct version all the time. Is it any wonder i failed GCSE English?

DS Forums

3 Has 60% (Estimated) Of Its Customers Leaving!

24-05-2005, 15:58	#71
joea1 Banned User Join Date: Jan 2005 Location: Liverpool Posts: 263	Quote: Originally Posted by lalaland Quote: Originally Posted by PhoenixDaCat Oh, and would you guys please go away and learn the difference between there and their and they're. Am fed up of reading "there customer services". It's their, you thickos. I think you need to seek some sort of anger management and also think you should take a peek at the T&Cs of the forum. Some people may spell the odd word incorrectly, but that doesn't give you the right to insult them. I agree, you seem to have a nasty temper. And if you are fed up, don't bother coming here, I'm sure you won't be missed. But it is worthwhile learning how to use simple words. (unless English isn't your first language, which I presume its not if you don't know the simple stuff).

24-05-2005, 17:28	#72
UNcabled Posts: n/a	Quote: Originally Posted by kev When people like my former GCSE English teachers (who's first language was Welsh!) solution to the problem was "if you're not sure use there it'll be right most of the time" you'll be out of luck getting everyone to use the correct version all the time. Is it any wonder i failed GCSE English? 1) That says all I need to know about the appallingly low standards of teaching in this country. 2) How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper.

24-05-2005, 17:52	#73
joea1 Banned User Join Date: Jan 2005 Location: Liverpool Posts: 263	Quote: Originally Posted by UNcabled 1) That says all I need to know about the appallingly low standards of teaching in this country. Maybe it's not the teachers, it's the students. There is no excuse for failing. Quote: Originally Posted by UNcabled How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper. And the pass mark is very low to be honest.

24-05-2005, 17:58	#74
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by UNcabled 1) That says all I need to know about the appallingly low standards of teaching in this country. 2) How can you fail GCSE English? I thought you could pass a GCSE by turning up to the exam and writing your name legibly on the paper. As only grade C and above was counted for college i've (and everyone i've known) has always considered anything lower a fail. So E was therefore a fail (eventually increased to a C at college though ) As someone who has always struggled with English having 10 teachers in year 10 did not help one bit, especially in a class full of twits who would rather be at home on the dole (contrast that to top set Maths where everyone was there to work!) If it makes any difference that was the NEAB 1998 GCSE English Language Foundation Paper (and releated coursework)

24-05-2005, 19:41	#75
wavejockglw Inactive Member Join Date: Oct 2002 Location: Glasgow Posts: 10,276	"my last firm had 600 phones on contract,and t-mobile was the best deal they could get,they would save a fortune switching to 3." Very unlikely as T-Mobile are very aggressive when it comes to suppling large business customers. Why do you think they are the biggest network in the UK with over 16.2 million active lines? Any business that has 600 mobile accounts gets low cost deals that retail customers could only dream of..... not retail deals rebranded 'business'. If T-Mobile were able to charge a business of that size more than 3 get from retail customers the buyer must have been a very poor negotiator or on a nice sweetner! 600 contacts and paying more than 3 charge...... nuts!!